Workforce Manager

This role will report to the Director of Project Services and will be based at our facility in Houston, TX or Baton Rouge, LA. This high-visibility leadership role will focus on evolving our workforce forecasting, utilization, and dispatch processes to meet the rapidly changing demands of our projects and business goals. This person must thrive in dynamic environments and excel in guiding teams through transformational change and innovative experimentation. This role is not open to Visa sponsorship.

About the Team

KSPS is the industry expert in installation, inspection, and technical project services for tower, vessel, combustion, and mass transfer equipment in the refining and chemicals industry. We support customers across the full lifecycle of construction and turnaround projects—helping reduce downtime, improve reliability, and drive long-term operational performance.

Responsibilities

• Lead, develop, and coach a team of workforce coordinators, building capability in forecasting, mobilization, and execution excellence.
• Create a high-performing, accountable team culture aligned with Principle Based Management, focused on ownership, continuous improvement, and results.
• Establish clear roles, expectations, and performance metrics, and provide ongoing coaching, feedback, and development planning.
• Guide the team through process and capability improvements, helping individuals adopt new tools and ways of working.
• Partner closely with Project Management and Operations leaders to align workforce plans with project needs and priorities.
• Oversee workforce forecasting, utilization, and mobilization processes, ensuring the team can respond quickly to changing demands.
• Enable the team to leverage data and analytics to improve decision-making, resource optimization, and overall effectiveness.
• Provide leadership with insight into team performance, workforce trends, and capacity gaps, while developing your team's ability to interpret and act on data.
• Support and evolve workforce development programs, including apprenticeship and IRA initiatives, to build future capability.

Requirements

• Proven experience leading, developing, and coaching teams, particularly in dynamic or changing environments
• Demonstrated ability to build strong, accountable teams and elevate individual and team performance
• Strong collaboration and communication skills, with the ability to work with cross-functional teams and stakeholders
• Ability to manage operational priorities, resources or workflows while maintaining responsibility for team leadership and employee support
• Demonstrated ability to identify issues, evaluate options, and implement solutions to address operational, business, or team related challenges

Preferred Qualifications

• Experience in workforce planning, staffing, or resource coordination, with a track record of improving team effectiveness
• Experience leading teams through process improvement or transformation initiatives
• Familiarity with Principle Based Management
• Background in industrial construction, turnarounds, or field operations
• Experience working with apprenticeship, IRA, or workforce development programs
• Exposure to employee relations and team performance management

Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength—focusing on overall wellbeing so you can focus on what matters most.

• Medical, dental, and vision insurance
• Flexible spending and health savings accounts
• Life insurance, ADD, and disability coverage
• Retirement plans
• Paid vacation/time off
• Educational assistance
• Infertility assistance, paid parental leave, and adoption assistance (eligibility criteria apply)

Specific eligibility criteria is set by the applicable Summary Plan Description, policy, or guideline, and benefits may vary by geographic region.

Pay

Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided, considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.