Workforce Liaison (TEMPORARY) - Hayward

About the role

This is a full-time, temporary (8-month) non-exempt position reporting to the Business Service Manager. The Workforce Liaison will perform duties under the DAEI (DOR/AJCC Collaboration) project, focusing on workforce development and career services for individuals with disabilities.

Responsibilities

• Perform workforce liaison duties, including outreach, recruitment, and reporting for individuals with disabilities.
• Coordinate services with partnering agencies (Department of Rehabilitation, employers, and other workforce development partners) through case conferencing and regular communication to support participant employment placement.
• Serve as a Disability Benefits/Work Incentives Planner, providing guidance on how employment and earnings may affect SSI/SSDI and other public benefits.
• Assist businesses by identifying and presenting qualified participants, delivering employer/customer services before, during, and after placement.
• Develop work experience opportunities (paid/unpaid) such as transitional employment, subsidized on-the-job training, internships, and long-term career-oriented employment.
• Facilitate employment readiness workshops, discussion groups, and classes to assist job seekers with individualized job search strategies.
• Travel throughout the Bay Area for business purposes; valid driver’s license, auto insurance, and acceptable Motor Vehicle Report required.
• Provide ongoing job retention support to participants and employers for one year post-placement and document progress per agency standards.

Requirements

• Recruiting, job placement, or sales/business development experience with a results orientation.
• Demonstrated success in outreach strategies, cold calls, presentations, and closing techniques.
• Strong teamwork, interpersonal flexibility, relationship-building, coaching, and communication skills.
• Group facilitation or training experience.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and client record management systems/databases.
• Cultural responsiveness and alignment with equity and inclusion values.
• Ability to obtain the Work Incentives Practitioner Credential (WIP-C) within six months of hire; maintaining certification is required.
• Experience working with individuals with disabilities and knowledge of WIOA (Workforce Innovation and Opportunity Act) programming is highly desirable.
• If lacking organizational core competencies (Trauma-Informed Care, Motivational Interviewing, Coaching), participation in Rubicon-provided training is expected.

Benefits

• Medical, dental, and vision health plans (Kaiser and Sutter Health options).
• Paid vacation and sick leave, plus 13 paid holidays.
• 4 paid restorative holidays between Christmas and New Year’s.
• Employer-sponsored retirement plan.

Pay

$23–$27 per hour.

About Rubicon

Rubicon is an $18M nonprofit providing direct services at eight locations in Alameda and Contra Costa counties. We transform East Bay communities by equipping low-income residents to break the cycle of poverty through career advising, job search support, financial education, wellness, and legal services. Recognized as a 2022 Great Place to Work, Rubicon is committed to becoming a high-road employer and anti-racist organization, fostering diversity, equity, and inclusion through initiatives like Employee Resource Groups and a Racial Justice Task Force.