Workforce Development Trainer

UChicago Medicine · Chicago, IL · 2 mo ago

HybridHuman ResourcesFull-time

About the role

The Workforce Development Trainer is responsible for delivering high-quality virtual and in-person training programs for professional development and leadership development offerings across the health system, improving the skills and knowledge of employees, and resulting in increased productivity and improved performance for the organization. This role plays a critical part in advancing culture transformation efforts by designing, facilitating, and implementing learning experiences that reinforce organizational values, leadership expectations, service excellence standards, and patient-centered behaviors. This position partners closely with leaders, frontline teams, and subject matter experts to build the skills, mindsets, and behaviors necessary to deliver exceptional patient, family, and employee experiences across the health system.

Responsibilities

Deliver comprehensive training programs, including lesson plans, materials, and assessments
Facilitate interactive and engaging training sessions both in-person and virtually for employees of all levels, using a variety of instructional techniques
Assess employee understanding and adjust training plans as needed
Track training attendance and enforce compliance where required
Monitor and evaluate the effectiveness of training programs through feedback and metrics
Collaborate with department heads to determine training needs and identify areas for improvement
Collaborate with subject matter experts to develop specialized training content
Partner with HR and organizational leadership to align training programs with workforce needs and future talent development opportunities
Identify skill gaps and create training initiatives that help employees progress in their careers
Track employee progress across career development programming
Provide ongoing coaching and support for employees to achieve upward mobilization and leverage career readiness training
Develop e-learning materials, administer LMS, and maintain the web page for the Talent Strategy & Experience department
Maintain up-to-date knowledge of industry trends, technologies, and best practices in learning and development
Perform other duties as requested

Required Qualifications

Bachelor's Degree or equivalent experience required, advanced degree a plus
5+ years of experience in training, talent development, management/leadership development, workforce development or related disciplines
5+ years of experience in a role requiring consultation and influence skills
5+ years of facilitation and training delivery experience
Strong public speaking skills, ability to engage a large audience
Experience with story-telling and motivational speaking skills
Extremely detail-oriented and organized with the highest level of quality standards
Goal-driven with the ability to proactively take initiative
Ability to quickly build trust-based relationships with organizational leadership, colleagues and internal/external stakeholders
Extensive skill and practical use of software, web-based, and cloud-based applications including MS Office, Visio, MS Project, and LMS Administration
Strong strategic thinking and decision strength
Excellent project management and consulting skills
Excellent facilitation and presentation skills, with the ability to engage and motivate adult learners
Excellent communication and interpersonal skills including the ability to resolve conflict and provide clear direction
Experience in working across multiple locations
Comfortable working with minimal direction and comfortable with ambiguity

Preferred Qualifications

Project management certification
Instructional design and organization development experience including adult learning theory

Pay & Schedule