Workforce Development Specialist II (FFTL)
Employment Type: Executive Branch | Full Time | Eligible for Overtime Pay | 37.5 hours per week
About the Role
The Kentucky Education and Labor Cabinet advances education, workforce development, and economic opportunity across the Commonwealth. This federally funded time-limited (FFTL) position is paid entirely through a federal grant and will not exceed the life of the grant. Employees in FFTL positions receive benefits at the same level as classified (merit) employees in permanent positions and must safeguard confidential and sensitive information.
Responsibilities
- Provides support and answers inquiries from claimants and employers regarding unemployment insurance, informing them of their rights and responsibilities under Unemployment Insurance laws and regulations.
- Performs in-depth investigations on Kentucky's Electronic Workplace for Employment Services (KEWES) issues, including overpayments, and reports them for collection purposes.
- Handles duties related to reconsiderations, missing check affidavits, pension eligibility, training, work refusals, and reporting issues.
- Obtains detailed statements from claimants and employers concerning claimant eligibility for unemployment benefits and employer charges to the claim.
- Adjudicates unemployment insurance non-separation and claimstaker claims issues according to unemployment insurance laws and regulations, issuing notices of determination with appealable rights.
- Tracks weekly caseload for reporting purposes and maintains a spreadsheet of issues worked.
Requirements
- Graduate of a college or university with a bachelor's degree.
- One year of experience in reviewing, monitoring, determining eligibility for, and/or administering employment service or unemployment insurance programs, or experience in education, public administration, business, human services, military, human resources, or a related field.
Substitute Education for Experience: A master's degree will substitute for one year of the required experience.
Substitute Experience for Education: Work experience in workforce programs such as WIOA, employment services, and/or unemployment insurance programs or experience in education, public administration, business, human services, military, human resources, or a related field will substitute for the required education on a year-for-year basis.
Preferred Skills
- Exceptional written and verbal communication skills.
- Excellent time management skills.
- Ability to work under pressure and attention to detail.
- Strong computer skills.
Pay
Salary: $3,087.50 monthly (Pay Grade 12).
Working Conditions
Incumbents primarily perform duties in an office setting.