Workforce Development Specialist II (FFTL)

Key Responsibilities

• Provides one-on-one assistance to eligible veterans who have requested services.
• Interviews eligible veterans and performs assessments to determine eligibility and employment and training needs.
• Modifies employment plans as needed for successful outcomes.
• Refers customers to career center partners and supportive services.
• Develops outreach plan that locates and identifies disabled veterans with special employment needs through contacts and interactions with homeless shelters, community, and government agencies.
• Plans coverage of satellite offices within region to ensure disabled veterans are offered assistance.

Preferred Knowledge/Skills/Abilities

• Exceptional written and verbal communication skills
• Excellent time management skills
• Ability to multitask and work under pressure
• Military experience

Minimum Requirements

• Education: Graduate of a college or university with a bachelor's degree.
• Experience, Training, or Skills: One year of experience in reviewing, monitoring, determining eligibility for, and/or administering employment service or unemployment insurance programs, or experience in education, public administration, business, human services, military, human resources or a related field.
• Substitute Education for Experience: A master's degree will substitute for one year of the required experience.
• Substitute Experience for Education: Work experience in workforce programs such as WIOA, employment services, and/or unemployment insurance programs or experience in education, public administration, business, human services, military, human resources or a related field will substitute for the required education on a year-for-year basis.
• Special Requirements (Age, Licensure, Regulation, etc.): NONE