Workforce Development Specialist II (FFTL)
Commonwealth of Kentucky · Louisville, KY · 3 mo ago
OTHR$3k/moFull-time
Key Responsibilities
- Affords job seekers in need of services, makes referrals, monitors their progress, and performs case management and follow-up services.
- Develops employability plans based on vocational aptitudes, interests, and work experience.
- Works with employers to promote the benefits of employment services and to solicit potential job opportunities for employment service participants.
- Provides assistance to employers with developing job orders and making job referrals.
- Keeps a daily log of services.
- Promotes employment services through interactions with other public, private, and state agencies through job fairs and special ads.
- Works in resource room assisting customers with unemployment insurance claims; addresses questions and concerns via in-person and phone.
- Conducts workshops for job seekers to help develop job search techniques, resume writing, and interview skills.
Preferred Knowledge/Skills/Abilities
- Exceptional written and verbal communication skills.
- Excellent time management skills.
- Ability to multitask and work under pressure.
Minimum Requirements
- EDUCATION: Graduate of a college or university with a bachelor's degree.
- EXPERIENCE, TRAINING, OR SKILLS: One year of experience in reviewing, monitoring, determining eligibility for, and/or administering employment service or unemployment insurance programs, or experience in education, public administration, business, human services, military, human resources or a related field.
- SUBSTITUTE EDUCATION FOR EXPERIENCE: A master's degree will substitute for one year of the required experience.
- SUBSTITUTE EXPERIENCE FOR EDUCATION: Work experience in workforce programs such as WIOA, employment services, and/or unemployment insurance programs or experience in education, public administration, business, human services, military, human resources or a related field will substitute for the required education on a year-for-year basis.
- SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE