Workforce Development (GoodwillNext) Coach

About the role

This position is based out of the corporate office at 1635 W. Michigan St., Indianapolis. GoodwillNext develops education and certification solutions for individuals with a high school diploma to increase their economic mobility and help close the growing skills gap in our communities. The program supports underemployed or unemployed individuals by providing pathways to sustainable careers. The Coach offers career guidance, training, employment placement, and barrier removal to help participants reach their career goals, with efforts tracked through educational and employment outcomes. The Coach works with minimal supervision, relies on self‑direction to meet organizational goals, and collaborates across mission program services (SNAP E&T, employment services, barrier removal programs) to provide comprehensive, wraparound support. The role is funded by grant monies and is at‑will employment; continuation depends on grant renewal.

Responsibilities

• Implements and adheres to all components of the GoodwillNext program, including job readiness, training, work experience, employment, retention, and partnerships.
• Assesses participants to determine the nature and level of support needed and connects them to appropriate services, including internal mission programs and community resources.
• Coaches participants to set