Workforce Coordinator

About the role

The Coordinator of Self-Hired Workforce will provide oversight of self-hired workforce matters for CFS Self Direction Services. This includes supporting workforce operations for SDS, such as staff lifecycle, communication, and compliance support.

Responsibilities

• Supports workforce operations for SDS including staff lifecycle, communication, and compliance support.
• Serve as liaison to HR for staff issues including pay inquiries, FMLA, and benefits coordination.
• Serve as liaison to families regarding staff performance, compliance, and service concerns.
• Facilitate staff training and monthly workforce meetings.
• Use dashboards to monitor workforce activity and trends.
• Provide MVV protocol guidance and OT awareness and tracking support (non-payroll).
• Assist with PTO tracking coordination and systems access coordination (Evero, HRIS, email).
• Support additional projects and staff training.
• Respond to roster-related inquiries and handle inbound workforce inquiries.
• Collaborate with SDS team on staffing support.
• Escalate issues to leadership.
• Provide backup coverage and perform related duties.

Requirements

• Must be reliable and extremely trustworthy.
• Excellent organizational skills and attention to detail.
• Ability to maintain confidential and meticulous records.
• Demonstrate a high level of professionalism and integrity in dealing with confidentiality issues; ability to work independently and execute sound reasoning and judgment.
• Excellent oral and written communication skills.
• Manage high-volume workforce operations.
• Excellent conflict resolution abilities.
• Detail-oriented with strong tracking and compliance oversight skills.

Qualifications

• Bachelor’s degree required.
• Experience in Human Resources is preferred.
• Comfortable with HRIS/Timekeeping and other software systems.
• Preferred experience with OPWDD Self Direction program.

Skills

• Reliability and trustworthiness.
• Organizational skills and attention to detail.
• Confidentiality and record-keeping.
• Professionalism and integrity.
• Communication skills.
• High-volume workforce management.
• Conflict resolution.
• Tracking and compliance oversight.

Benefits

• 401(k)
• Dental Insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance
• Transportation and expense reports for payroll processing

Pay

$66,300.00 - $66,300.00 /Yr.