Workflow Architect

Position Summary

KPI Solutions is seeking an on-shore Workflow Architect to own the technical direction of our workflow orchestration platform and to provide day-to-day technical leadership over our CapBPM development partner.

Key Responsibilities

• Own the architectural direction and roadmap for the workflow/orchestration domain within the Opto WES platform

• Define standards, reference patterns, and design guardrails for workflow modeling, deployment, and runtime behavior

• Drive resolution of architectural debt, including elimination of per-customer workflow-copy anti-patterns in favor of a configurable, multi-tenant-aware model

• Evaluate and make recommendations on workflow engine strategy (e.g., licensing, total cost of ownership, and migration considerations), supporting decisions with cost-benefit analysis and proof-of-concept evidence

• Author and maintain blueprint definitions, decision memos, and ARB-ready architecture artifacts

CapBPM Team Leadership & Delivery

• Provide day-to-day technical direction to the CapBPM engineering team, translating architectural intent into actionable, well-scoped work

• Review designs and implementations for adherence to standards, quality, and platform alignment before merge and release

• Manage technical flow-down and intake for the CapBPM team, reducing go-to-person dependencies through documented patterns and clear ownership

• Track delivery health (estimate accuracy, carry-over, completion, defect spillover) and escalate risks to KPI leadership

Reporting & Structure

• Reports to: Director, Product Development & Delivery (KPI Solutions)

• Location: On-shore (US-based); coordinates across on-shore and offshore engineering teams

• Partner oversight: Provides technical direction and delivery oversight to the CapBPM workflow engineering team (vendor-staffed)

Requirements

• 8+ years in software engineering with deep experience designing and operating workflow/BPM or orchestration systems (e.g., Camunda, Flowable, or equivalent)

• Demonstrated architecture ownership of a production platform, including standards definition and design governance

• Strong backend engineering foundation: Java / Spring Boot, REST integration, and microservice patterns

• Experience providing technical leadership to distributed or vendor-staffed engineering teams

• Proven ability to make and defend technology decisions using cost-benefit analysis, TCO modeling, and proof-of-concept work

• Excellent written communication, including architecture documentation and executive-level reporting

Preferred Qualifications

• Experience in WES / WMS, warehouse automation, or industrial orchestration domains

• Familiarity with multi-tenant configuration strategies and platform consolidation initiatives

• Exposure to BPM licensing negotiation and migration planning

• Experience operating within an Agile / SAFe PI planning cadence

Year 1 Success Criteria

• Measurable progression of existing published, agreed workflow architecture direction with a defined blueprint and standards set

• Measurable improvement in CapBPM team delivery health and reduction in architectural debt

• A decision-ready recommendation on workflow engine strategy backed by CBA and TCO analysis within 60 days

• Established, repeatable intake, workstreams, and review processes that reduce single-point-of-knowledge risk

Benefits

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Health Care Concierge Service

• 401(k) Retirement Plan (Pre-tax & Roth)

• Company paid Basic Life Insurance, Short-Term Disability & Long-Term Disability

• Voluntary Life & AD&D Insurance

• Voluntary Accident, Critical Illness & Hospital Indemnity Insurance

• Pet Insurance

• Milk Stork Program

• Wellness Program with gift card redemption and wellness challenges

• Paid Time Off (Vacation, Sick & 10 Holidays)

• Training & Development