Workers' Compensation Specialist

About Leaf Home

Leaf Home is powered by people committed to making homeownership easier. Our team is dedicated to creating a welcoming and inclusive workplace, earning recognition as a Great Place to Work and a Top Workplace. We strive to support our employees with competitive benefits and resources, fostering a culture where everyone can thrive.

Position Summary

The Workers’ Compensation Specialist manages claims from intake to resolution, serving as a resource and liaison for employees, ensuring compliance with regulations, analyzing data and metrics, fostering safety awareness, and coordinating with insurance carriers and medical providers.

Essential Duties and Responsibilities

• Oversee the entire lifecycle of workers’ compensation claims, from initial reporting, resolution, and settlement.
• Serve as a primary point of contact for employees, providing information on WC benefits, assisting with claims forms, and acting as a resource for managers regarding procedures and policies.
• Maintain effective communication with injured employees, medical providers, insurance carriers, and other relevant parties to facilitate information exchange and expedite claim processing.
• Track, compile, and analyze data on claims frequency, severity, and costs to identify trends.
• Ensure claims handling procedures and documentation adhere to all applicable federal, state, and local workers' compensation laws and company policies.
• Aid in accident investigations, provide training on incident reporting procedures, and contribute to efforts to reduce workplace injuries and improve safety awareness.
• Manage relationships with insurance carriers, brokers, and other service providers to ensure effective program administration.
• Implement and maintain systems for tracking and managing claims data.

Required Education and Experience

• Bachelor's degree or a combination of education, training, and experience.
• 2-4 years of work experience in Workers’ Compensation or Safety.

Additional Requirements

• Excellent verbal and written communication skills.
• Strong organizational, time-management, and documentation skills.
• Proficiency using Microsoft Office Suite, HRIS systems, and claim management software.
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities, or Certifications

• Multi-state experience.
• Experience managing claims in Canada.
• Strong knowledge of EHS KPIs.

Key Competencies

• Adapting to and managing change.
• Communicating and building relationships.
• Business acumen and cross-functional knowledge.
• Achieving results.
• Decision-making and problem-solving.

Travel Requirements

Occasional overnight travel is required (1-10%).

Overtime/Additional Hours Requirements

Additional and non-standard hours may be required (exempt).

Physical Requirements

Normal Office Environment

Are We Your Company?

Focused on Growth: Leaf Home is thriving in the home improvement industry, growing rapidly with offices across the U.S. and Canada. We value innovation, customer trust, employee empowerment, and community involvement. Join us to grow your career and make a difference!

What We Offer

• Industry-leading compensation package.
• Competitive medical, dental, and vision benefits after 60 days.
• Retirement savings plan with company match.
• Paid parental leave and generous paid time off programs.
• On-campus fitness programs and meal delivery services.
• Comprehensive health, wellbeing, financial wellness, and childcare benefits.
• Opportunities for growth and advancement.
• Additional perks: Employee assistance program with 24/7 legal, financial, and counseling support; Employee discount marketplace with thousands of savings options; Flexible Gym membership; Employee resource groups, including VetConnect and the Women’s Committee.

Awards and Recognition

• Remodeling 550 list placements.
• Qualified Remodeler Top 500 rankings.
• Smart Culture Awards for employee-focused culture.
• Inc. 5000 and Inc. 5000 Regionals: Midwest growth recognition.

Diversity and Equal Opportunity

Leaf Home is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetic information, veteran status, or disability, in accordance with applicable law.