Workers Compensation Claims Assistant | Brea, CA (In-Office)

About the role

Join Sedgwick, a global industry leader recognized by Fortune and Newsweek, to contribute to solving problems for some of the world’s best brands. This entry-level position offers an opportunity to support claims staff and perform various office tasks.

Responsibilities

• Sets up and enters new claims into claims management system.
• Inputs and reviews notes/diaries in claims management system as instructed.
• Processes payments.
• Processes mail; handles filing, faxing and photocopying.
• Reviews, prepares, creates, and/or sends letters, reports, and forms.
• Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
• Takes on other activities/projects as assigned, including the preparation and distribution of computer reports.

Qualifications

• High school diploma or GED required.
• Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.

Skills & Knowledge

• Excellent oral and written communication.
• PC literate, including Microsoft Office products.
• Strong organizational skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Benefits

• Comprehensive benefits package including medical, dental, vision, 401k, and matching.
• Paid time off.
• Disability and life insurance.
• Employee assistance program.
• Flexible spending or health savings account.
• Additional voluntary benefits.