Workers' Compensation Case Manager

Responsibilities

• Client Communication Intake: Communicate politely and professionally with clients, potential clients, and other parties via phone and correspondence; conduct client intake; send follow-up letters and emails to prospective clients.
• Legal Document Drafting Filing: Prepare and draft motions, affidavits, applications for compensation, and required filings with the Bureau of Workers' Compensation and the Industrial Commission under attorney supervision.
• File Document Management: Organize, index, collect, proofread, and file documents received from clients and third parties while maintaining accurate, duplication-free claim files.
• Hearing Preparation: Assist the attorney in preparing for hearings by gathering and organizing documents, digesting key issues and facts, and coordinating with medical providers and clients regarding records and reports.
• Deadline Database Tracking: Monitor all discovery and information-gathering deadlines and maintain up-to-date records in the client database.
• Settlement Administrative Support: Work with the Settlement Coordinator to obtain cost printouts and verify Medicaid/Medicare liens; perform general administrative duties, including filing, scanning, photocopying, and handling continuance requests.

Qualifications

• Comfortable working on a computer (preferably a Mac), using the Internet, and must be familiar with Microsoft Word
• A Bachelor’s or Associate’s Degree is preferred but not required
• Experience working with the Solaris Portal to get Medicaid-paid claims information from Ohio’s Tort Recovery Unit is a plus, but we can teach you.
• 3 years experience in a claimant’s workers’ compensation setting or at a Third Party Administrator is required, as is knowledge of BWC/MCO forms and procedures.
• Having an open mind and willingness to learn “our way” is crucial for this role.
• Detail-oriented

About Monast Law Office

Monast Law Office is a well-established Ohio workers’ compensation plaintiff’s practice with over 40 years of experience representing injured workers. We are a small, dedicated team that has handled more than 10,000 claims. Our firm is built on the belief that nobody calls a lawyer when they’re having a good day—and we treat every client with the compassion and respect they deserve during some of the most difficult times of their lives.