Workday Technical Analyst

Purpose of the Job

Manages and supports Workday with a focus on Core HCM, Security, Payroll, and Integrations to meet evolving business needs. Leverages technology to improve operational efficiency, automate processes, ensure data integrity, support regulatory compliance, and enhance employee and manager experience.

Responsibilities/Duties

• System Maintenance and Support: Configures and maintains Workday business processes, security, reports, dashboards, and related system functionality. Supports Workday releases, including impact analysis, testing, validation, and documentation of new features and enhancements. Ensures data integrity through regular audits, monitoring, and troubleshooting activities. Partners with the business to resolve system issues and implement enhancements.
• Project And Process Improvements: Gathers business requirements, evaluates solutions, and recommends system enhancements to improve efficiency and user experience. Participates in cross-functional projects involving HR technology implementations, upgrades, integrations, and process improvements. Supports testing activities, including unit testing, user acceptance testing (UAT), and regression testing.
• Knowledge Share And Training: Creates and maintains system documentation, job aids, standard operating procedures, and training materials. Trains users on new processes/functionality.
• Reports And Queries: Develops and maintains Workday reports, dashboards, and calculated fields to support business decision-making. Analyzes HR data and provides insights and recommendations to stakeholders.

Minimum Requirements

• A Bachelor’s Degree in Business Administration, Human Resources or related field and a minimum of three (3) years of Workday HRIS/Technology/Process Management experience.
• Experience with Workday reporting, dashboards, calculated fields, security administration, and business process support.
• A strong understanding of HR processes including Core HCM, Security, Payroll, and Integrations.
• Experience supporting system implementations, upgrades, testing, and change management activities.
• Strong analytical, problem-solving, and project coordination skills.
• The ability to gather and document business requirements and translate them into technology solutions.
• Excellent oral, written, interpersonal, and customer service skills.
• Able to handle confidential and sensitive information with discretion.

EQUIPMENT USED

• Computer
• Keyboard
• MS Word
• MS Excel
• MS PowerPoint
• Copier
• Fax machine
• MS Outlook
• Automobile

Mental Functions

• Non-repetitive and somewhat diversified job requiring continuous mental alertness.
• Constantly (67%-100%) required to sit and type. Occasionally (0%-33%) required to talk on the phone, walk, stand, climb, and lift up to 25 pounds.