Workday Student Anaylst

About the role

This position plays a key role in supporting and enhancing TSTC’s Workday Student system to strengthen operational efficiency and improve the overall enrollment experience. The successful candidate will serve as a knowledgeable Workday resource, responsible for maintaining system accuracy, troubleshooting issues, and assisting with configuration to meet evolving enrollment needs. By ensuring data integrity, supporting end users, and contributing to process improvements, this role helps advance TSTC’s mission and demonstrates our core values of Excellence, Accountability, Service, and Integrity.

Responsibilities

• Demonstrate TSTC Core values of Excellence, Accountability, Service, and Integrity with internal and external stakeholders, customers, students, and members of the community.
• System Support & Configuration
  • Support the configuration and maintenance of Workday Student modules such as Admissions, Records, Financial Aid, and Advising.
  • Assist in testing system changes and implementing updates or enhancements.
  • Maintain business processes and configuration documentation.
• Data Integrity & Reporting
  • Maintain and audit employee data for accuracy and compliance within Workday.
  • Create and run basic to intermediate Workday Student reports and dashboards for internal use.
  • Assist in data analysis for Enrollment metrics and ad-hoc requests.
• Troubleshooting & User Support
  • Respond to and resolve routine Workday Student system issues and service requests.
  • Escalate more complex issues to senior analysts or IT, as needed.
  • Provide general support to Enrollment team members and end users on Workday Student functionality.
• Training & Documentation
  • Help develop user guides and training materials to support Workday Student adoption.
  • Provide basic training to new Workday Student users and serve as a resource for common system questions.
• Collaboration & Process Improvement
  • Work with Enrollment stakeholders to understand process needs and assist with system configuration to support those needs.
  • Participate in system testing and improvement projects led by Enrollment Support or IT leadership.
  • Identify opportunities for efficiency and communicate suggestions to senior team members.

Requirements

• 2–3 years of experience in Enrollment technology support, preferably in Workday.
• Familiarity with Workday modules and business process configuration.
• Strong attention to detail and commitment to data accuracy.
• Ability to work independently and within a collaborative team environment.
• Proficiency with Microsoft Excel and comfort learning reporting tools.
• Effective verbal and written communication skills.

Preferred Qualifications

• Exposure to multiple Workday Student modules such as Admissions, Records, Financial Aid, and Advising.
• Workday certification or progress toward Workday Pro certification.

Core Competencies

• Admissions Guidance: Explains admissions steps clearly to students and families.
• Information Tracking: Tracks student information accurately in systems.
• Application Follow Up: Follows up with students to complete their applications.
• Interdepartmental Coordination: Coordinates with other departments to resolve enrollment barriers.
• Student Interaction: Maintains a friendly, helpful tone in all student interactions.

Pay

The salary range for this position is $64,525–$74,203 annually. The final salary offer will be determined based on the candidate's qualifications and experience.

Schedule

This position requires on-campus presence.