Workday Consultant

Responsibilities

• Serve as a member of the Digital & Technology Solutions department partnering with Finance areas to support the configuration and maintenance of Workday Banking & Settlement, Budget, Business Assets, Expenses, FDM, Financial Accounting, Grants, Projects, reporting, analytics, and integrations.
• Develop and implement best practices for Workday system use, including workflows, dashboards, and reporting capabilities.
• Gather feedback from users, analyze workflows, and implement enhancements or customizations to meet evolving business needs.
• Collaborate with cross-functional teams to understand business requirements and translate them into system configurations.
• Perform complex Workday configuration changes, create test scripts, and test.
• Research, design, test and implement configuration changes resulting in process improvements.
• Serve as a lead subject matter expert for Workday financial products and apply knowledge to maintain effective system utilization and efficiency.
• Manage Workday semi-annual releases and regular updates for Finance modules.
• Monitor system performance and proactively address issues, seek opportunities to enhance system process and improve user experience.
• Facilitate change management processes, including the development of release management communication plans, implementation plans, and rollback plans for financial products.
• Investigate, triage, and troubleshoot escalated issues and system outages, perform root cause analysis and exercise appropriate problem resolution and risk mitigation strategies.
• Develop internal training materials to be used to educate functional and end users on Workday Financial functionality.
• Stay apprised of Workday releases and new features, assess impacts and recommend adoption strategies.
• Work collaboratively with technical and business stakeholders to drive the product roadmap.
• Provide mentorship and direction to junior members of the technical team.

Requirements

• Bachelor's Degree in relevant Accounting, Finance or technical field (Information Technology, Computer Science, Software, Engineering or related technical discipline) or equivalent combination of training and work experience.
• 8+ years of Workday certified experience or training required.
• Healthcare functional experience is a plus.

Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality, Service, Partnering, and Cost. This includes following policies and procedures, adapting to changes, demonstrating accuracy and thoroughness, looking for ways to improve and promote quality, and applying feedback to improve performance. Additionally, responding promptly to requests for service and assistance, meeting commitments, and abiding by confidentiality and security agreements are expected. The individual should also show commitment to the Mission and Culture of Excellence, exhibit objectivity and openness to other's views, and demonstrate a high level of participation and engagement in day-to-day work.