Workday Configuration Analyst

Responsibilities

• Aid in configuring and maintaining Workday modules to align with business needs.
• Provide Tier 2 functional support for Workday, addressing and resolving user issues and inquiries.
• Troubleshoot and resolve complex system issues related to Workday modules, particularly focusing on Advanced Comp and Benefit support.
• Collaborate with Tier 1 support, IT, HR COEs, and other groups to advance and resolve issues as needed.
• Conduct root cause analysis and implement solutions to prevent recurring issues.
• Participate in system upgrades, testing, and implementation of new features and functionalities.
• Maintain documentation of support activities, issue resolutions, and system configurations.
• Stay updated on the latest Workday updates, industry trends, and standard methodologies to provide informed support and recommendations.
• Adhere to defined processes and procedures as well as company policies.
• Perform other tasks assigned by the direct manager or management, in connection with the responsibilities of the position or compliance with the law.

Requirements

• Bachelor’s degree in Information Technology, Human Resources, Business Administration, or a related field.
• Minimum of 2-3 years of experience in Workday functional support or a similar role.
• Strong knowledge of Workday modules, including HCM, Recruit, Compensation, Benefits, Talent and Learning.
• Experience with system configuration, testing, and implementation.
• Excellent problem-solving and analytical skills.
• Good communication and interpersonal skills, with the ability to interact effectively with end-users and technical teams.
• Ability to work independently and as part of a team in a global and extremely fast-paced environment.
• Ability to work effectively in a team environment.
• Excellent organizational, interpersonal, and written communication skills.

Pay

$80,900.00 - 121,300.00 USD Annually