Workday Admin

About the Company

QTS Data Centers stands at the forefront of today’s dynamic digital transformation, empowering customers’ strategic growth initiatives as a global leader in digital infrastructure. As AI and cloud technologies drive demand for speed, capacity, and innovation, QTS designs, builds, and operates advanced data centers worldwide with a commitment to sustainability and renewable energy solutions. Backed by Blackstone, QTS is positioned for ambitious growth while fostering a mission-driven culture where team members are the cornerstone of innovation and community impact.

About the Role

The Workday Administrator is a key member of the QTS business operations team, serving as the primary support contact for the Workday user community while ensuring the security, availability, and confidentiality of the Workday platform.

Responsibilities

• Support the Workday user community in system usage, data changes (e.g., product setup), and system reporting.
• Collaborate with QTS training departments on user training programs.
• Partner with business consulting and development teams on Workday platform enhancements.
• Oversee change management procedures, including synchronization and maintenance of test environments, testing, change approvals, and release management.
• Perform user account provisioning, maintenance, and de-provisioning activities.
• Collaborate with the information security team on system monitoring and incident response.
• Monitor system availability, integrations, and vendor enhancement requests.
• Perform special projects and other duties as assigned.

Skills

• Client Focused: Passionate about users’ Workday experience, system and/or feature adoption, and user training needs. Strong communication skills, both written and verbal.
• Problem Solving: Identifies and tackles problems proactively, researches and presents multiple solutions, and demonstrates high attention to detail.
• Priority Setting: Able to prioritize tasks and projects to balance service level needs and established goals. Comfortable working in a fast-paced environment.
• Results Oriented: Goal-focused individual who can be counted on during busy or tough stretches. Self-starter who monitors and communicates performance against goals.
• Personal Learning: Stays up to date on Workday community developments and applies learnings to the QTS environment. Continuous learner willing to expand Workday platform certifications and experiences.

Requirements

• Bachelor’s degree in Information Systems, Business Administration, or a related discipline with an information technology focus, or equivalent professional experience.
• Seven or more years of combined experience in HR and Finance information systems administration.
• Two or more years of experience in Finance and/or Human Resource functions.
• Workday Finance and HCM experience or willingness to complete company-paid Workday Administrator training.

Qualifications

• Excellent interpersonal skills with the ability to interface with all levels of the organization.
• Excellent writing skills for generating clear, concise release notes and documentation.
• Strong analytical capabilities coupled with business acumen needed to proactively solve problems facing the organization.

Benefits

• Roth and Traditional 401(k) matching contributions with immediate vesting.
• Bonus or commission eligibility for every employee.
• Generous PTO, paid volunteer days, and floating holidays.
• Stock Purchase Plan (SPP).
• 11 paid holidays annually, with holiday compensation when worked.
• Pet and legal insurance.
• Q-Rest Sabbatical Program.
• Q-Anniversary Service Award Program.
• Parental leave for primary and secondary caregivers.
• Military Benefits Package.
• QTS Charitable Matching Gift Program.
• QTS Scholarship for Employee Dependents.
• QTS Crisis Fund.
• Wellness Program.
• Tuition Reimbursement Program.
• Medical, dental, vision, life, and disability insurance.
• Flexible spending and HSA accounts.
• Employee assistance program.
• Paid time off and paid volunteer days.