Work Study, Student Support (Learning Commons)

Learning Objectives

• Customer Service & Communication: Greet, assist, and troubleshoot basic questions from students using the lab.
• Technical Proficiency & Problem-Solving: Independently identify and resolve common lab issues (e.g., login problems, printing errors, software navigation) and know when and how to escalate more complex problems to full-time staff.
• Workplace Professionalism & Responsibility: Demonstrate reliable, professional workplace behavior, including punctuality, task ownership, and accurate documentation of lab usage or incidents.

Requirements

• Consistently maintain 6 credit hours each semester;
• Maintain satisfactory academic progress;
• Adhere to College's confidentiality policy;
• Successfully pass background/drug screening;
• Answer phone and take messages;
• Clerical duties such as filing, data entry, copying and faxing;
• Open and sort mail;
• Strong interpersonal communication skills;
• Willingness to learn new technology;

Qualifications

• Assist with special projects;

Skills

• Strong interpersonal communication skills;
• Willingness to learn new technology;

Benefits

• Number of Openings: 3

Pay

TBD

Schedule

DAYS TO BE DETERMINED BY HIRING MANAGER AND STUDENT

Special Instructions to Applicants

• During the application process, you may be required to attach a cover letter and/or resume.
• This system accepts only MS Word or PDF attachments.
• Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.