Work Order Support Coordinator II
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones.
We need to parse the posting.
Content:
- Opening: "Bring YOUR energy to Alliant Energy! At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next in energy. When our employees say "I am energy", it means they take pride in the work we do when disaster strikes, as well as all the days in between. We want you to be safe, happy and healthy. That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off."
That's about the company and benefits. Could be "About the role" or maybe "About Alliant Energy". The instructions list example headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose appropriate.
We have a "Job Summary Work Order Support Coordinator II provides administrative support for close-out and asset setup activities, including accurate data entry of various operations related gas records into the gas inspection and maintenance management system (GIMMS)." That's a summary.
Then "What You Will Do" with bullet-like sentences (but not bullet list). We can turn into
- list.
Then "Education Requirements Associate Degree Preferred". That's a requirement.
"Other Requirements Must possess a valid driver’s license. Must be willing to travel. Travel can include occasional overnight stays."
Then "Knowledge, Skills, And Abilities" list of items.
Then "Key Skills Customer Service Management Emergency Response Issue Management Standards Compliance Troubleshooting". That's a list.
Then "Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you." That's more about culture.
Then "Alliant Energy offers a comprehensive total rewards package including competitive compensation and benefit programs. Information on these benefit programs is available on our Careers site." That's benefits but vague. Then "Pay Range: $23.41 This position is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant." That's pay info.
Then "It's not just what we do; it's how we do it. Live Safety. Everyone. Always | Make Things Better | Care For Others | Do The Right Thing | Act For Tomorrow | Think Beyond. Be Bold" That's values.
Then EEO boilerplate etc. Remove.
We need to decide sections.
Potential sections:
- About the role (or About Alliant Energy) – could include purpose statement and culture.
- Responsibilities – the "What You Will Do" list.
- Requirements – Education Requirements + Other Requirements.
- Qualifications – maybe Knowledge, Skills, And Abilities + Key Skills.
- Benefits – maybe mention competitive pay, health, retirement, tuition reimbursement, paid time off (from opening). Also mention total rewards package.
- Pay – Pay Range: $23.41 and annual incentive.
- Schedule – not mentioned; we should not create schedule section.
We must not create sections with placeholder text. So we need to ensure each section has substantive content.
Let's extract specifics.
About the role / company: The opening paragraph includes purpose, safety, volunteer opportunities, competitive pay, comprehensive health and retirement benefits, tuition reimbursement, paid time off. Also later: "Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you." That's also about culture.
We could combine into an "About the role" section.
Responsibilities: list each sentence from "What You Will Do". Let's extract:
- Completing gas and electric small and large work requests within the work management system.
- Completing billing for gas and electric construction with the work management and other systems.
- Using and maintaining basic computer applications to create documents, forms, spreadsheets, charts, graphics, and presentations.
- Researching, compiling, and analyzing basic information for inclusion in reports or presentation materials, prepares charts, graphs, and tables.
- Responsible and accountable for the timely and accurate entry of gas records – such as pipe inspection forms, sewer forms, odorant reads – into the record system.
- Generating reports and statistical information, including work pending, work ready, work available by priority, and work ready to be closed.
- Submitting completed and closed gas and electric work requests to geographic information system (GIS) for mapping.
- Providing administrative functional support related to gas and electric system construction, which may include providing data and information to various field personnel and working with a variety of computer systems and databases.
- Engaging in other duties as needed that support Alliant Energy’s Values and helps deliver on our Purpose to serve customers and build stronger communities.
We can turn each into
- .
Requirements: Education Requirements: Associate Degree Preferred. Other Requirements: Must possess a valid driver’s license. Must be willing to travel. Travel can include occasional overnight stays.
We can list as
- Associate Degree preferred
- Valid driver’s license required
- Willingness to travel (including occasional overnight stays)
Qualifications: Knowledge, Skills, And Abilities list:
- Demonstrated effective interpersonal, verbal, and written communication skills.
- Demonstrated ability to use computer software programs (e.g., e-mail, word processing, spreadsheet, and project management).
- Knowledge of Microsoft SharePoint preferred.
- Knowledge of Adobe Acrobat (PDF) software preferred.
- Ability to work effectively in a collaborative and inclusive work environment.
- Basic proficiency in grammar, spelling, punctuation, proofreading.
- Basic to intermediate knowledge of compliance or regulatory recordkeeping preferred.
- Basic knowledge of utility operations, safety, and energy industry terminology preferred.
- Excellent attention to detail and ability to effectively meet deadlines with quality work completion.
Key Skills list: Customer Service Management, Emergency Response, Issue Management, Standards Compliance, Troubleshooting.
We could combine these into a "Qualifications" section with two lists: Knowledge, Skills, and Abilities; Key Skills. Or we could have a "Skills" section for Key Skills and a "Qualifications" for the rest. The instructions allow Skills heading. Let's decide: Use "Qualifications" for education/requirements? Actually we already used Requirements for education/other. Qualifications could be knowledge/skills/abilities. Skills could be key skills. But we might combine to avoid many thin sections. The instruction: Prefer a few substantive sections over many thin ones. So maybe we combine Knowledge, Skills, And Abilities and Key Skills into a single "Qualifications" section with two sub-lists? But we must use - for any list. We could have one
with all items combined. That's okay.
Thus Qualifications section includes all those bullet items.
Benefits: From opening: competitive pay, comprehensive health and retirement benefits, tuition reimbursement, paid time off. Also volunteer opportunities. Also total rewards package. So we can list those.
Pay: Pay Range: $23.41 and annual incentive eligibility.
We should not create Schedule section.
Now we need to output HTML fragment only, no /, no markdown.
We'll produce something like:
About the role
At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next in energy. When our employees say "I am energy", it means they take pride in the work we do when disaster strikes, as well as all the days in between. We want you to be safe, happy and healthy. That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off. Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
Responsibilities
- Completing gas and electric small and large work requests within the work management system.
- Completing billing for gas and electric construction with the work management and other systems.
- Using and maintaining basic computer applications to create documents, forms, spreadsheets, charts, graphics, and presentations.
- Researching, compiling, and analyzing basic information for inclusion in reports or presentation materials, preparing charts, graphs, and tables.
- Responsible and accountable for the timely and accurate entry of gas records – such as pipe inspection forms, sewer forms, odorant reads – into the record system.
- Generating reports and statistical information, including work pending, work ready, work available by priority, and work ready to be closed.
- Submitting completed and closed gas and electric work requests to geographic information system (GIS) for mapping.
- Providing administrative functional support related to gas and electric system construction, which may include providing data and information to various field personnel and working with a variety of computer systems and databases.
- Engaging in other duties as needed that support Alliant Energy’s Values and helps deliver on our Purpose to serve customers and build stronger communities.
Requirements
- Associate Degree preferred
- Valid driver’s license required
- Willingness to travel (including occasional overnight stays)
Qualifications
- Demonstrated effective interpersonal, verbal, and written communication skills.
- Demonstrated ability to use computer software programs (e.g., e-mail, word processing, spreadsheet, and project management).
- Knowledge of Microsoft SharePoint preferred.
- Knowledge of Adobe Acrobat (PDF) software preferred.
- Ability to work effectively in a collaborative and inclusive work environment.
- Basic proficiency in grammar, spelling, punctuation, proofreading.
- Basic to intermediate knowledge of compliance or regulatory recordkeeping preferred.
- Basic knowledge of utility operations, safety, and energy industry terminology preferred.
- Excellent attention to detail and ability to effectively meet deadlines with quality work completion.
- Customer Service Management
- Emergency Response
- Issue Management
- Standards Compliance
- Troubleshooting
Benefits
- Competitive pay
for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to parse the posting. Content: - Opening: "Bring YOUR energy to Alliant Energy! At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next in energy. When our employees say "I am energy", it means they take pride in the work we do when disaster strikes, as well as all the days in between. We want you to be safe, happy and healthy. That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off." That's about the company and benefits. Could be "About the role" or maybe "About Alliant Energy". The instructions list example headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose appropriate. We have a "Job Summary Work Order Support Coordinator II provides administrative support for close-out and asset setup activities, including accurate data entry of various operations related gas records into the gas inspection and maintenance management system (GIMMS)." That's a summary. Then "What You Will Do" with bullet-like sentences (but not bullet list). We can turn into
- list. Then "Education Requirements Associate Degree Preferred". That's a requirement. "Other Requirements Must possess a valid driver’s license. Must be willing to travel. Travel can include occasional overnight stays." Then "Knowledge, Skills, And Abilities" list of items. Then "Key Skills Customer Service Management Emergency Response Issue Management Standards Compliance Troubleshooting". That's a list. Then "Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you." That's more about culture. Then "Alliant Energy offers a comprehensive total rewards package including competitive compensation and benefit programs. Information on these benefit programs is available on our Careers site." That's benefits but vague. Then "Pay Range: $23.41 This position is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant." That's pay info. Then "It's not just what we do; it's how we do it. Live Safety. Everyone. Always | Make Things Better | Care For Others | Do The Right Thing | Act For Tomorrow | Think Beyond. Be Bold" That's values. Then EEO boilerplate etc. Remove. We need to decide sections. Potential sections: - About the role (or About Alliant Energy) – could include purpose statement and culture. - Responsibilities – the "What You Will Do" list. - Requirements – Education Requirements + Other Requirements. - Qualifications – maybe Knowledge, Skills, And Abilities + Key Skills. - Benefits – maybe mention competitive pay, health, retirement, tuition reimbursement, paid time off (from opening). Also mention total rewards package. - Pay – Pay Range: $23.41 and annual incentive. - Schedule – not mentioned; we should not create schedule section. We must not create sections with placeholder text. So we need to ensure each section has substantive content. Let's extract specifics. About the role / company: The opening paragraph includes purpose, safety, volunteer opportunities, competitive pay, comprehensive health and retirement benefits, tuition reimbursement, paid time off. Also later: "Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you." That's also about culture. We could combine into an "About the role" section. Responsibilities: list each sentence from "What You Will Do". Let's extract: - Completing gas and electric small and large work requests within the work management system. - Completing billing for gas and electric construction with the work management and other systems. - Using and maintaining basic computer applications to create documents, forms, spreadsheets, charts, graphics, and presentations. - Researching, compiling, and analyzing basic information for inclusion in reports or presentation materials, prepares charts, graphs, and tables. - Responsible and accountable for the timely and accurate entry of gas records – such as pipe inspection forms, sewer forms, odorant reads – into the record system. - Generating reports and statistical information, including work pending, work ready, work available by priority, and work ready to be closed. - Submitting completed and closed gas and electric work requests to geographic information system (GIS) for mapping. - Providing administrative functional support related to gas and electric system construction, which may include providing data and information to various field personnel and working with a variety of computer systems and databases. - Engaging in other duties as needed that support Alliant Energy’s Values and helps deliver on our Purpose to serve customers and build stronger communities. We can turn each into
- .
Requirements: Education Requirements: Associate Degree Preferred. Other Requirements: Must possess a valid driver’s license. Must be willing to travel. Travel can include occasional overnight stays.
We can list as
- Associate Degree preferred
- Valid driver’s license required
- Willingness to travel (including occasional overnight stays)
- for any list. We could have one
- with all items combined. That's okay.
Thus Qualifications section includes all those bullet items.
Benefits: From opening: competitive pay, comprehensive health and retirement benefits, tuition reimbursement, paid time off. Also volunteer opportunities. Also total rewards package. So we can list those.
Pay: Pay Range: $23.41 and annual incentive eligibility.
We should not create Schedule section.
Now we need to output HTML fragment only, no /, no markdown.
We'll produce something like:
- Completing gas and electric small and large work requests within the work management system.
- Completing billing for gas and electric construction with the work management and other systems.
- Using and maintaining basic computer applications to create documents, forms, spreadsheets, charts, graphics, and presentations.
- Researching, compiling, and analyzing basic information for inclusion in reports or presentation materials, preparing charts, graphs, and tables.
- Responsible and accountable for the timely and accurate entry of gas records – such as pipe inspection forms, sewer forms, odorant reads – into the record system.
- Generating reports and statistical information, including work pending, work ready, work available by priority, and work ready to be closed.
- Submitting completed and closed gas and electric work requests to geographic information system (GIS) for mapping.
- Providing administrative functional support related to gas and electric system construction, which may include providing data and information to various field personnel and working with a variety of computer systems and databases.
- Engaging in other duties as needed that support Alliant Energy’s Values and helps deliver on our Purpose to serve customers and build stronger communities.
- Associate Degree preferred
- Valid driver’s license required
- Willingness to travel (including occasional overnight stays)
- Demonstrated effective interpersonal, verbal, and written communication skills.
- Demonstrated ability to use computer software programs (e.g., e-mail, word processing, spreadsheet, and project management).
- Knowledge of Microsoft SharePoint preferred.
- Knowledge of Adobe Acrobat (PDF) software preferred.
- Ability to work effectively in a collaborative and inclusive work environment.
- Basic proficiency in grammar, spelling, punctuation, proofreading.
- Basic to intermediate knowledge of compliance or regulatory recordkeeping preferred.
- Basic knowledge of utility operations, safety, and energy industry terminology preferred.
- Excellent attention to detail and ability to effectively meet deadlines with quality work completion.
- Customer Service Management
- Emergency Response
- Issue Management
- Standards Compliance
- Troubleshooting
- Competitive pay
About the role
At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next in energy. When our employees say "I am energy", it means they take pride in the work we do when disaster strikes, as well as all the days in between. We want you to be safe, happy and healthy. That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off. Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
Responsibilities
Requirements
Qualifications
Benefits