Work Order Specialist

We need to output HTML fragment with sections: About the role? The description includes "Description" and "Position Summary". We need to use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. We need to include sections only if posting has real specific content. We have: - Description: "Do you want to join a team of individuals who are making a difference? Renewing Management has been restoring hope by transforming communities across Indiana for over 20 years. We are a passionate and driven team of committed professionals where every voice is heard and the best idea wins." This could be "About the role" or maybe "About the company". Use heading "About the role". We'll put that as

About the role

then

with that text. - Position Summary: "The Work Order Specialist is responsible for completing resident Service Requests and providing excellent customer service to residents, staff, and vendors." Could be part of About the role or separate? Could be "Responsibilities". But we have a list of duties later. The Position Summary is a brief overview; we could include it in About the role paragraph. - Essential Duties And Responsibilities: a long list of duties. We'll put under

Responsibilities

with

• each duty. - Requirements: includes "SKILLS AND QUALIFICATIONS:" then bullet list of skills: On-call availability..., Great mechanical aptitude..., Communicate effectively..., Ability to self-direct..., Ability to work in adverse weather conditions, Hand tools necessary... Then "Education, Training And/Or Experience": high school diploma..., 1 to 3 years..., EPA Universal certificate preferred, Pool maintenance experience preferred. Then Physical Requirements, Vision Requirements, Hearing Requirements, Speaking Requirements, Driving/Traveling Requirements, Work Environment, Reasoning Development Requirements, Reasonable accommodations..., Supervisory Responsibility None. We need to decide sections: Could combine Skills and Qualifications under "Skills" or "Qualifications". The instruction says use headings like Skills, Qualifications, Benefits, Pay, Schedule. We have no Pay or Schedule info. So we should not create those sections. We have Benefits section: "Our people are the organization’s greatest asset..." etc. So we will have

  Benefits

  with
  • items. We also have Equal Employment Opportunity boilerplate which we must remove. Also note about job description not all-inclusive etc remove. We must not include duplicated lines. We need to preserve all substantive information. So we need to include all duties, skills, qualifications, education, physical requirements etc. However we need to format as HTML with headings and lists. We must decide how to structure: Could have sections: About the role, Responsibilities, Requirements (maybe split into Skills and Qualifications, Education & Experience, Physical Requirements, etc). But instruction says prefer a few substantive sections over many thin ones. So we could combine many under "Requirements" heading with sub-lists? But we must use

    for section headings only; we cannot have subheadings unless they are also

    . But we could embed paragraphs inside the section. We could have:

    About the role

    ...

    Responsibilities

    ...

    Requirements

    ... (skills and qualifications list as

    maybe?)
    But we need to include education, physical requirements etc. Could be separate sections: "Qualifications", "Physical Requirements", etc. However instruction says prefer few substantive sections over many thin ones. But we need to preserve all info; we could put all under Requirements with multiple
    groups and maybe headings inside? But we cannot use other headings besides

    . Could use inside paragraphs to denote subcategories. That might be acceptable. We must not invent or summarize away detail. So we need to keep all specifics: e.g., "On-call availability on nights and weekends", "Great mechanical aptitude in appliance repair, plumbing systems, HVAC systems, electrical systems, etc.", etc. We need to include physical requirements details: constant need percentages etc. Must preserve. We also need to include Vision Requirements, Hearing Requirements, Speaking Requirements, Driving/Traveling Requirements, Work Environment, Reasoning Development Requirements, Reasonable accommodations..., Supervisory Responsibility None. We also need to include Benefits: competitive base salary with bonus potential, paid time off, paid holidays, 50% discount on base rent, optional medical/dental/vision insurance, 401(k) plan with 4% employer contribution, website. We must not include EEO boilerplate. We must not include "Note: This job description is not an all-inclusive list..." etc. We must not include "Receipt of this job description does not constitute a contract of employment." We must not include "Equal Employment Opportunity..." etc. Now produce HTML. Let's craft:

    About the role

    Do you want to join a team of individuals who are making a difference? Renewing Management has been restoring hope by transforming communities across Indiana for over 20 years. We are a passionate and driven team of committed professionals where every voice is heard and the best idea wins. The Work Order Specialist is responsible for completing resident Service Requests and providing excellent customer service to residents, staff, and vendors.

    Responsibilities

    • Complete Service Requests, including repairing plumbing, electrical, carpentry and drywall issues.
    • Ensure 30-minute response time to Emergency Service Requests and property disasters (fires, floods, freezes, etc.).
    • Perform an inspection of the community grounds each morning to ensure that the community is clean and well-maintained, including maintenance of landscaping, bushes, trees, lawn, snow, trash, etc.
    • Turn all vacant units, as assigned, including painting, cleaning, and maintenance.
    • Complete maintenance work orders within 48 hours of input into Entrata and make-readies within 7 days of vacancy.
    • Complete preventative maintenance activities and update records of those activities.
    • Maintain records of maintenance performed in all units and update property software.
    • Maintain all tools, equipment, and replacement parts in working condition.
    • Provide service and maintenance for all common areas and amenities.
    • If applicable, service the community pool, including water testing and cleaning, filter and systems maintenance, responding to water hygiene incidents, completing minor repairs, etc.
    • Communicate openly with other team members regarding work priorities and the state of projects.
    • Coordinate special projects as directed.
    • Ensure safety protocol is being followed.
    • Other duties as assigned.

    Requirements

    Skills and Qualifications:

    • On-call availability on nights and weekends
    • Great mechanical aptitude in appliance repair, plumbing systems, HVAC systems, electrical systems, etc.
    • Communicate effectively and courteously with residents, staff and vendors
    • Ability to self-direct and prioritize activities
    • Ability to work in adverse weather conditions
    • Hand tools necessary to do the job

    Education, Training and/or Experience:

    • High school diploma or equivalent is required.
    • 1 to 3 years of work-related experience is required.
    • EPA Universal certificate is preferred.
    • Pool maintenance experience preferred.

    Physical Requirements:

    • Constant need (66% to 100% of the time) to perform the following physical activities: Walking/Standing/On Feet: Move around to different apartment units for routine maintenance/repairs; Bend/Stoop/Squat/Kneel: Perform routine maintenance/repairs, pick up tools and needed equipment, etc.; Climb Stairs: Complete service requests and make-ready needs for 2nd and 3rd floor apartments; Push or Pull: Move equipment, appliances, open and close doors, etc.; Reach Above Shoulder: Perform routine maintenance/repairs, stock and remove equipment, etc.; Climb Ladders: Perform routine maintenance/repairs; Grasp/Grip/Turning: Handle tools and equipment, perform routine maintenance/repairs; Finger Dexterity: Handle tools and equipment, perform routine maintenance/repairs; Writing: Inventory maintenance, complete requisition requests and required maintenance reports; Lifting/carrying: Transporting and moving supplies: replacement parts, ladders, etc. Over 150 lbs. Rare need (less than 1% of the time) 75 - 150 lbs. Occasional need (1% to 33% of the time) 25 - 75 lbs. Frequent need (33% to 66% of the time) 1 - 25 lbs. Constant need (66% to 100% of the time). NOTE: Lifting and carrying weights exceeding 50 lbs. is often accomplished with assistance from one or more people. Examples of the heaviest items lifted include washer and dryers, refrigerators, A/C units, abandoned sofas, etc.

    Vision Requirements:

    • Constant need (66% to 100% of the time) to document maintenance and complete forms, review manuals and operating instructions, read cautionary labels, respond to written instruction from staff and residents, and see small detail when performing routine maintenance duties.
    • Frequent need (33% to 60% of the time) to see things clearly beyond arm's reach, such as overseeing assistants and observing problems throughout the property.

    Hearing Requirements:

    • Constant need (66% to 100% of the time) to communicate with assistants, office staff, vendors and residents. Must use listening skills to diagnose needed repairs, etc.

    Speaking Requirements:

    • Constant need (66% to 100% of the time) to verbally communicate with assistants, office staff, vendors and residents.

    Driving/Traveling Requirements:

    • Frequent need (33% to 66% of the time) to utilize personal transportation to pick up replacement parts and supplies from vendors.
    • Rotating on-call status may occasionally require expedient travel to assigned property at a moment's notice.
    • Pickups and deliveries to the corporate office may be required.
    • Must have reliable transportation.

    Work Environment:

    • Constant need (66% to 100% of the time) to work indoors.
    • Frequent need (33% to 66% of the time) to work outdoors in all conditions, often for extended periods of time.
    • Frequent need (33% to 66% of the time) to work in awkward and confining positions.
    • Occasional exposure (1% to 33% of time) to paint fumes, solvents, adhesives, etc. Example: Apartments during/after make-ready.

    Reasoning Development Requirements:

    • HIGH. Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate courses of action. Must effectively convey ideas, images, and goals to a diverse group of personalities.

    <