Work Order Specialist

About the role

We are seeking a detail-oriented and proactive Work Order Specialist to join our team. This position requires promptness, strong communication skills, incredible attention to detail, and the ability to multi-task. If you thrive in a fast-paced environment, this may be a good fit for you.

Responsibilities

• Inspect various firefighter uniforms according to safety and regulation standards.
• Create custom work orders accurately and efficiently using order management software.
• Relay all repairs and alterations effectively in organized paperwork for seamstresses.
• Ensure the flow and timely completion of all weekly tasks in cooperation with other staff.
• Assist the Shop Managers to ensure company success where needed.

Requirements

• High School Diploma/ GED or higher.
• Must be able to work on feet for long periods of time.
• Must be able to lift 50 lbs.
• Must be prompt.
• Experience in customer support or a similar role is preferred.
• Excellent communication skills, both verbal and written. Must be able to speak and read English.
• Experience in tailoring/ sewing garments is a plus.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Must be adaptable and malleable to changing plans/ timelines.
• Must showcase a proactive attitude towards problem-solving, collaboration, customer/ employee safety, and customer satisfaction.

Schedule

Monday-Friday, with the potential Saturday as needed. Shift: 6am-2:30pm. Minimum 40 hrs/ week, with the potential for overtime as needed.

Pay

$20/ hr

Benefits

• Health Insurance available after 90 day probation
• On-the-job training
• Paid time off