Work based learning coordinator

About the role

Leads the design, implementation, and oversight of work-based learning (WBL) activities to connect job seekers with employers through structured, compliant pathways that align with business needs and workforce system priorities. This position is hybrid, with a combination of remote work and an in-office presence, and requires travel throughout the Borderplex area.

Responsibilities

• Designs, implements, and oversees work-based learning activities, including OJT and work experience, in compliance with applicable program requirements
• Engages employers to identify suitable WBL opportunities aligned with business needs and regional labor market demand
• Collaborates with Board Business Services staff to align WBL strategies with employer outreach and sector initiatives
• Works closely with TWC Merit Staff and Employment Service Specialists to ensure seamless employer and participant engagement
• Coordinates participant placements, onboarding, and progression through WBL activities
• Monitors participant performance, employer satisfaction, and retention outcomes related to WBL placements
• Ensures accurate documentation, service coding, and data entry for WBL activities
• Coordinates with the Corporate Work-Based Learning Specialist to ensure employer-of-record payroll guidance and access to compliant payroll processes
• Identifies and resolves issues related to WBL placements to protect performance outcomes and customer experience

Requirements

Bachelor's degree or equivalent; two years of workforce or employer engagement experience; valid driver's license and adequate vehicle insurance coverage.

Qualifications

Certified Workforce Development Professional credential preferred.

Skills

Extreme Customer Service focus; ability to utilize coaching techniques to drive exceptional performance and quality results; learning orientation; communication proficiency; teamwork orientation; technical capacity; employer relations; compliance tracking; coordination; strong technology proficiency including use of workforce information systems, Microsoft 365 applications, electronic case management, virtual service delivery tools, and evolving AI-enabled platforms; experience working within the Work In Texas system preferred; successful completion of a basic IT skills assessment required.

Benefits

We offer a comprehensive benefits package that includes health, dental, life, and disability insurance; paid time off and paid holidays; a 401(k) retirement plan; flexible spending accounts; and tuition assistance.

Pay

Wage range: $19 - $21/hour, $39,520 - $43,680 annually.

Schedule

Hybrid position with remote and in-office work; travel throughout the Borderplex area required.