Wodaabe Interpreter

About the role

LanguageLine Solutions is hiring Wodaabe interpreters who can work remotely from their homes. The position offers flexible work from home options, with a focus on improving the lives of limited-English speakers, the Deaf, and the Hard-of-Hearing.

Responsibilities

• Respond to interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
• Maintain a professional demeanor throughout the interpreting sessions at all times.
• Remain calm during interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls.
• Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.
• Must have the ability to provide the required, company standards of service within a dynamic environment.

Qualifications

• Fluency in Wodaabe and English and skilled in the associated cultural dynamics.
• Excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation.
• Ability to concentrate, stay detached from the conversation, remain neutral and objective at all times, and remain on calls that involve sensitive subjects such as end of life conversations, pregnancy termination, vaccinations, and matters concerning sexual orientation and/or gender expression.
• Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred.
• Must be able to adapt to any LLS technology enhancements that improve service delivery and meet client demands.
• Must be at least 18 years of age.
• Licensed to work in the United States.
• Ability to read and write the requested languages - highly preferred.

Benefits

This is a remote position. The Interpreter works from his/her home-office. It is essential to ensure a quiet & secure environment.

Technical Requirements

• Dedicated personal device for business purposes.
• Desktop / Laptop Computers with any of the following Operating Systems: Windows, MacOS, or ChromeOS.
• Tablets (iPadOS or Android) are acceptable.
• Smartphones (iOS or Android) are also acceptable.
• Restricted brands: Kaspersky products. Huawei hardware.
• High speed Internet connection for work related electronic communication.
• Must have access to a quiet space free from background noise or distraction.

Physical Requirements

• Must be able to operate a keyboard and mouse and remain in a stationary position in front of a computer the majority of the workday.
• Must be able to operate company provided software and systems to perform all aspects of the job.
• Must have sufficient manual dexterity to type or write.
• Able to lift up to 26 lbs.
• May be exposed to moderate noise levels; i.e. computer, audio, telephone.

Pay

The pay rate is $0.75 - $0.90 per minute.

Schedule

Work at Home position in United States.