WMS Consultant

About the role

Our WMS Consultant is expected to act as a counsellor to our customers and:

• Gather, analyze, and document customer requirements for warehouse processes
• Configure the WMS to support receiving, inventory control, picking, packing, and shipping workflows
• Participate in solution design sessions and ensure configurations align with operational best practices
• Deliver successful implementation projects

Day-to-day responsibilities

You will:

• Work with developers when customizations or integrations are required, providing clear functional specifications
• Prepare and execute test cases for configurations, integrations, and enhancements
• Validate that solutions meet requirements and resolve any defects or inconsistencies
• Aid clients during deployment, training, and stabilization phases
• Troubleshoot issues, identify root causes, and ensure timely resolution
• Provide ongoing support for existing WMS installations as needed

Qualifications

• You have a BS/BA in Engineering, Computer Science, Supply Chain & Operations Management, or equivalent degree/experience
• Considered an asset: You understand WMS and operational best practices
• Experience with business software for operations (ERP, WMS, TMS, MES)

What we offer

LIDD is an equal opportunity employer. All facets of employment including the decision to hire, promote, discipline, or terminate are based on merit, competence, performance, and business needs.