WMC RSAs & DAs

About the role

The Diet Assistant processes meal orders for patients to promote a positive patient experience with the meal service. The Diet Assistant takes meal orders from patients, families or nursing staff either over the phone or by visiting the patient at the bedside. The Diet Assistant processes menus for Behavioral Health patients.

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation.

Responsibilities

• Process meal orders for patients.
• Take meal orders from patients, families, or nursing staff via phone or bedside visits.
• Process menus for Behavioral Health patients.

Requirements

• High School Diploma or equivalent.
• Customer service experience.
• Proficient in the use of computers.

Qualifications

• Prior health care food service experience (preferred).

Skills

• Customer service.
• Computer proficiency.
• Effective communication.
• Ability to work multiple shifts.

Benefits

• Medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week.
• Flexible plan options and coverage tiers.
• Discounted childcare through Bright Horizons.
• Voluntary benefits: pet insurance, legal services, identity theft protection.
• PTO accrues from day one.
• 403(b) retirement plan with company match.
• Flexible spending accounts.
• Access to financial advisors.
• Up to $400/year in wellness rewards.
• 24/7 EAP counseling and virtual mental health support.
• Food pantry, PTO donation program, professional attire through the Classy Closet.
• Access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, internal mobility.
• Regular compensation reviews to ensure market competitiveness and internal equity.
• Location benefits: four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, close-knit community, within reach of the Finger Lakes, the Catskills, and major Northeast cities.

Pay

Compensation range: $17.05 – $22.17 per hour, depending on experience.

Schedule

Multiple shifts available.