(Wireless) Territory Sales Manager

About the role

We are hiring a high-energy, results-driven Sales Lead to drive sales performance, coach and develop sales associates, and deliver an outstanding customer experience to our wireless shoppers. Success in this position requires a proactive approach to customer engagements, turning those interactions into sales opportunities.

Responsibilities

• Meet and exceed personal sales goals and KPIs
• Train, coach, and mentor new and existing sales associates
• Deliver onboarding, role-plays, and ongoing on-the-job development
• Conduct one-on-one coaching sessions
• Resolve escalated customer issues while following carrier and program guidelines
• Independently manage shift responsibilities and make floor-level decisions
• Travel between store locations if required

Requirements

• Self-motivated, goal-oriented sales professional
• Strong communication and interpersonal skills
• Positive, energetic leader who motivates others
• Reliable, punctual, and accountable
• Quick learner who masters products and systems
• Comfortable with flexible retail schedules, including evenings and weekends
• Able to work independently and take initiative
• Ability to stand or walk for extended periods and lift up to 20 lbs
• Valid driver’s license and reliable transportation
• Willingness to travel within the district as needed
• Background check where applicable
• Must be 18 years or older

Preferred Experience

• Wireless retail experience
• Proven retail or B2C sales success
• Experience training, coaching, or leading a small team of sales representatives

Benefits

• Medical, dental and vision insurance
• Company-paid life insurance, short-term and long-term disability
• 401k program
• Generous Paid Time Off (PTO) program
• Employee discounts, performance incentives, and advancement opportunities
• Health benefits plans including no-copay telemedicine (regardless of hours worked)
• Mileage reimbursement for travel between store locations where applicable

Pay

$20 per hour plus unlimited commission, with top performers earning an average of $5-$8 in bonuses on top of the starting wage. Weekly pay and additional compensation for sales representatives you successfully train, mentor, coach, and retain as top talent team members.