Wireless Retail Store Manager

About the role

The Retail Store Manager at Blue Link Wireless is responsible for overseeing the daily operations of a retail store, managing a team of associates, and driving sales growth within the AT&T Authorized Retailer network.

Responsibilities

• Oversee the daily operations of the retail store, including inventory management, cash handling, and store maintenance.
• Manage a team of associates, providing guidance and support to ensure they meet sales targets and customer service expectations.
• Develop and execute marketing strategies to drive sales and customer engagement.
• Collaborate with regional and corporate teams to implement initiatives that enhance the customer experience and support store growth.
• Ensure compliance with all policies, procedures, and regulations related to the retail and telecommunications industry.
• Represent Blue Link Wireless in a professional manner, fostering strong relationships with customers, vendors, and other stakeholders.

Requirements

• Two plus years of retail wireless management experience preferred.
• Three or more years of sales and/or customer experience in telecommunications or related industry with consistent attainment of sales quota and objectives.
• Excellent interpersonal, communication, and leadership skills.
• Expertly use and teach others to use wireless technology and services.
• Thrive in a fast-paced and competitive environment.
• Well-developed planning, analytical, and problem-solving skills.
• Familiarity with wireless terminology, industry trends, and wireless retail systems.
• The ability to collaborate with key stakeholders on initiatives beyond store walls.
• A strategic perspective and the ability to champion change.
• Possess a competitive spirit and desire to meet and exceed sales goals.

Qualifications

• Knowledge of principles and processes for providing customer service.
• Effectively interact with all levels of organizational staff and company personnel.
• Excellent presentation/facilitation, organizational, interpersonal, written/oral communication, and customer service skills.
• Accept and implement verbal and written feedback.

Benefits

• Medical, Dental, Vision, Life and AD&D, Short-term disability, Long-term disability, Alliance Plan (24/7 Virtual Doctor), 401k plan, eligibility for overtime pay, Discount on Wireless Service, Uniform Vouchers, and more.

Schedule

Full-time schedule designed for work-life harmony, with prime opportunities to connect with customers and achieve your earning goals.

Pay

$19 per hour plus bonus.

Benefits

• Medical, Dental, Vision, Life and AD&D, Short-term disability, Long-term disability, Alliance Plan (24/7 Virtual Doctor), 401k plan, eligibility for overtime pay, Discount on Wireless Service, Uniform Vouchers, and more.