Wireless Retail Associate Manager NORTHVALE | Livingston St
Arch Telecom · Northvale, NJ · 2 mo ago
Business DevelopmentFull-time
What You'll Do in Your Role
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
- Helping customers pick up where they left off in their shopping journey, whether online, through Customer Care or in-store
- Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
- Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices
- Guide your customers through their purchasing experience with thoughtful questions, informative answers, and sharing your expertise
- Aid the Retail Store Manager in daily operations and coaching
What's in It for You
- Employee Stock Ownership Program (ESOP)
- Competitive hourly pay
- Bonus earnings
- Automatic raises when reaching attainable milestones
- Exciting opportunities for career advancement
- A culture of care & excellence
- Health Benefits for Full Time Employees
Must Haves
- Be at least 18 years of age
- High school degree or GED
- Ability to stand for long periods of time
- Ability to lift objects weighing up to 25 lbs
- Reliable transportation
- Full Time (40 hours)