Wire Investigation Specialist

We need to output HTML fragment with sections: About the role? The posting includes "Summary Of Position" which is like about the role. Then "Essential Functions And Duties" includes sub-sections: Wire Processing & Execution Operations, Wire Investigations & Research, BSA, Compliance & Risk Management, Customer Support & General Duties. Those could be responsibilities. Also "Qualification Requirements" includes education, experience, language skills, technical skills, regulatory & operational knowledge, core competencies. Could be Requirements or Qualifications. No Pay, Schedule, Benefits mentioned. So we should not include those sections. We need to use

for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose appropriate headings based on content. The posting has Summary Of Position (about role). Essential Functions And Duties (responsibilities). Qualification Requirements (requirements/qualifications). Could split into Requirements and Qualifications? But we can just use one heading like Requirements (or Qualifications). The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can use those exact headings if content matches. We have content for About the role, Responsibilities, Requirements (maybe also Qualifications). We could combine Requirements and Qualifications into one heading "Requirements". Or we could have both headings if we split content. But we should avoid thin sections. Probably better to have About the role, Responsibilities, Requirements (covering education, experience, language, technical, regulatory knowledge, core competencies). No separate Skills section needed because skills are within requirements. Thus output:

About the role

... summary ...

Responsibilities

• ... each duty ...

We need to preserve all substantive information. Must not invent or summarize away detail. Must include all duties listed. We need to break down the duties into list items. The duties are grouped under headings within Essential Functions And Duties. We can either keep those subheadings as part of list items or as separate headings? The instruction says use

for section headings (e.g., About the role, Responsibilities, Requirements...). It doesn't forbid using other headings like

but likely they want only those headings. Safer to keep only those three sections and put all duties under Responsibilities as list items, preserving the detail. We must not repeat job title as heading. Not include Job ID etc. Remove boilerplate. We need to extract the summary: "Summary Of Position The Wire Processing Specialist / Wire Investigations is responsible for daily wire transactions and complex wire investigations. This position ensures that all incoming, outgoing, and internal wires are processed with urgency, accuracy, and compliance, while taking full ownership of researching discrepancies, resolving client and bank inquiries, and clearing related general ledger accounts." That's the summary. We'll put that in

. Now responsibilities: list each bullet from the Essential Functions And Duties sections. Let's extract: Wire Processing & Execution Operations: - preparing, processing, and executing incoming, outgoing, and internal payments, domestic and international wire transfers, including foreign currency transactions, ensuring all transactions are processed with urgency and in a timely manner. - monitors the Online Banking, SWIFT, and Fedwire channels throughout the day to ensure all incoming and outgoing transactions are received, executed accurately, maintained in completed status, and reconciled against core system balances. - preparing outgoing wire transfers with correct receiving and correspondent bank details for settlement and payment processing. - completing, organizing, and maintaining accurate documentation for all wire transfer files and daily system operational tasks. Wire Investigations & Research: - researching, analyzing, and resolving inquiries, disputes, and discrepancies noted by internal and external clients, account officers, or counterpart financial institutions. - drafting, sending, and receiving Fedwire and SWIFT administrative messages, as well as conducting direct communications (via phone or email), with all intermediary and correspondent banks involved in order to resolve wire transfer investigations in a timely manner. - contacting account officers as needed to gather necessary approvals or communicate with clients. - making all accounting entries necessary to settle, adjust, and complete an investigation. - managing, reconciling, and clearing the daily general ledger (GL) accounts tied to wire transfers and investigations. - documenting, maintaining, and updating investigation files and tracking logs for monthly operational and management reviews. BSA, Compliance & Risk Management: - conducting initial OFAC screening reviews and determining if potential matches need to be escalated to the BSA department for further review. - working closely with compliance teams to address flagged transactions and follow up on necessary documentation to ensure swift resolution and mitigate risk. - checking the FATCA list to ensure compliance prior to sending outgoing international wire transfers. - complying with all federal, state, and local banking regulations including the Travel Rule, FATCA, BSA/AML, and Dodd-Frank Remittance Transfer rules. - complying with all Bank BSA/AML policies and maintain a working knowledge of anti-money laundering regulations in order to properly detect, document, and report unusual or suspicious activities. - abiding by and follow the bank’s Enterprise Risk Management (ERM) Policy to proactively identify, prioritize, and manage operational risks within daily activities. - consistently applying sound decision-making techniques pertaining to inquiries and requests as they apply to the policies and procedures of the bank. Customer Support & General Duties: - providing wire processing and investigation support to all bank departments where service or assistance is needed. - educating internal teams on wire policies and best practices. - complying with and follow remittance transfer (Dodd-Frank) wire investigation regulatory procedures, ensuring full adherence to Regulation E Subpart B requirements, mandatory investigation timelines, written findings notifications, and required sender remedies. - responding to inquiries or refers inquiries to the appropriate department or person, exhibiting necessary follow-through with customers, staff, and third parties. - treating people with respect, keeps commitments, inspires trust, works with integrity, upholds organizational values, and accepts responsibility for own actions. - attending mandatory annual BSA/AML training as assigned by the BSA Officer and completes all required annual compliance training programs. - performing other operational functions and/or duties as assigned. Now qualifications: extract: Qualification Requirements Education: Associate’s degree (AA) in Business or equivalent combination of education and experience. Experience: Two (2) to five (5) years of experience in a bank wire transfer department. Language Skills: Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read, and write both languages in a professional environment. Technical Skills: Intermediate computer skills including, but not limited to, Microsoft Office (Word, Excel, PowerPoint), core wire systems, online banking terminals, and SWIFT applications. Regulatory & Operational Knowledge: Strong knowledge of related state and federal banking compliance regulations (BSA/AML, OFAC, FATCA, Dodd-Frank Remittance Transfer rules, Travel Rule), Bank operational policies, and products/services. Core Competencies: Exceptional attention to detail and accuracy, strong multi-tasking and time-management skills, sound problem-solving abilities, strong verbal/written communication skills, and high customer service standards. We can put these as list items under Requirements. We need to avoid filler like "commensurate with experience" etc. Not present. Now produce HTML fragment:

About the role

The Wire Processing Specialist / Wire Investigations is responsible for daily wire transactions and complex wire investigations. This position ensures that all incoming, outgoing, and internal wires are processed with urgency, accuracy, and compliance, while taking full ownership of researching discrepancies, resolving client and bank inquiries, and clearing related general ledger accounts.

Responsibilities

• Preparing, processing, and executing incoming, outgoing, and internal payments, domestic and international wire transfers, including foreign currency transactions, ensuring all transactions are processed with urgency and in a timely manner.
• Monitoring the Online Banking, SWIFT, and Fedwire channels throughout the day to ensure all incoming and outgoing transactions are received, executed accurately, maintained in completed status, and reconciled against core system balances.
• Preparing outgoing wire transfers with correct receiving and correspondent bank details for settlement and payment processing.
• Completing, organizing, and maintaining accurate documentation for all wire transfer files and daily system operational tasks.
• Researching, analyzing, and resolving inquiries, disputes, and discrepancies noted by internal and external clients, account officers, or counterpart financial institutions.
• Drafting, sending, and receiving Fedwire and SWIFT administrative messages, as well as conducting direct communications (via phone or email), with all intermediary and correspondent banks involved in order to resolve wire transfer investigations in a timely manner.
• Contacting account officers as needed to gather necessary approvals or communicate with clients.
• Making all accounting entries necessary to settle, adjust, and complete an investigation.
• Managing, reconciling, and clearing the daily general ledger (GL) accounts tied to wire transfers and investigations.
• Documenting, maintaining, and updating investigation files and tracking logs for monthly operational and management reviews.
• Conducting initial OFAC screening reviews and determining if potential matches need to be escalated to the BSA department for further review.
• Working closely with compliance teams to address flagged transactions and follow up on necessary documentation to ensure swift resolution and mitigate risk.
• Checking the FATCA list to ensure compliance prior to sending outgoing international wire transfers.
• Complying with all federal, state, and local banking regulations including the Travel Rule, FATCA, BSA/AML, and Dodd-Frank Remittance Transfer rules.
• Complying with all Bank BSA/AML policies and maintaining a working knowledge of anti-money laundering regulations in order to properly detect, document, and report unusual or suspicious activities.
• Abiding by and following the bank’s Enterprise Risk Management (ERM) Policy to proactively identify, prioritize, and manage operational risks within daily activities.
• Consistently applying sound decision-making techniques pertaining to inquiries and requests as they apply to the policies and procedures of the bank.
• Providing wire processing and investigation support to all bank departments where service or assistance is needed.
• Educating internal teams on wire policies and best practices.
• Complying with and following remittance transfer (Dodd-Frank) wire investigation regulatory procedures, ensuring full adherence to Regulation E Subpart B requirements, mandatory investigation timelines, written findings notifications, and required sender remedies.
• Responding to inquiries or referring inquiries to the appropriate department or person, exhibiting necessary follow-through with customers, staff, and third parties.
• Treating people with respect, keeping commitments, inspiring trust, working with integrity, upholding organizational values, and accepting responsibility for own actions.
• Attending mandatory annual BSA/AML training as assigned by the BSA Officer and completing all required annual compliance training programs.
• Performing other operational functions and/or duties as assigned.

Requirements

• Education: Associate’s degree (AA) in Business or equivalent combination of education and experience.
• Experience: Two (2) to five (5) years of experience in a bank wire transfer department.
• Language Skills: Must be bilingual in both English and Spanish; ability to fluently speak, understand, read, and write both languages in a professional environment.
• Technical Skills: Intermediate computer skills including, but not limited to, Microsoft Office (Word, Excel, PowerPoint), core wire systems, online banking terminals, and SWIFT applications.
• Regulatory & Operational Knowledge: Strong knowledge of related state and federal banking compliance regulations (BSA/AML, OFAC, FATCA, Dodd-Frank Remittance Transfer rules, Travel Rule), Bank operational policies, and products/services.
• Core Competencies: Exceptional attention to detail and accuracy, strong multi-tasking and time-management skills, sound