WinMagic SecureDoc Enterprise Server Administrator

Description

Looking for WinMagic SecureDoc Enterprise Server Administrator to support the Full Disk Encryption infrastructure for our customer's Endpoint Technology Engineering Infrastructure team to support the full disk encryption requirement mandated by CISO as part of adhering to portions of the AS-805 Information Security Handbook specifically sections 9-7.1 Encryption.

Scope of Work

• Deploy, monitor, configure encryption policies across thousands of devices.
• Ability to support full disk encryption platforms, specifically WinMagic SecureDoc.
• Design and enhancements to full disk encryption (SecureDoc) and remote support platforms (Dameware).
• Integration testing of new hardware devices for compatibility with (SecureDoc) and remote support platforms (Dameware).
• Maintain full disk encryption (SecureDoc) and remote support platforms (Dameware) keeping them up to date and secure.
• Provide expert level end user support and resolve issues escalated.
• Manage and maintain WinMagic SecureDoc infrastructure components.
• Integration of testing of new hardware offerings for compatibility with full disk encryption and remote support platforms.
• Keep full disk encryption and remote support platforms up to date and secure.
• Provide day-to-day internal customer support (CISO, sales, clerks, etc.).

Qualifications

• Work independently with minimal supervision or as part of a team.
• May be required to create time sensitive deliverables.
• Lead project teams within assigned unit.
• Develop, plan and manage project tasks.
• Participate in the preparation of materials and oral presentations for customers and management.
• Play a lead role in meetings relating to specific technical projects or tasks.
• Respond promptly to incidents in ServiceNow.
• Assign responsibility for advanced technical issues in the environment for problem resolution.
• Diagnose and repair system problems working closely with vendor support for all servers, software and other hardware directly or with team members.
• Test latest encryption software packages against current and future hardware and software platforms to ensure compatibility with the latest business refresh efforts.
• Hands-on incident escalation and remediation, including documentation of incident response workflows.
• Evaluate program failures and implement remediation solutions for success.
• Knowledge and ability with multiple versions of endpoint products.
• Proven testing capabilities with various endpoint products.
• Experience with various endpoint encryption products.
• Develop data encryption and OS recovery tools to recover lost or corrupted user data files from defective hardware or from failed machine startups.

Skills

• Expert knowledge of PC hardware, including knowledge of BIOS (Basic Input Output System) and UEFI (Unified Extensible Firmware Interface) and how to integrate docking stations, install and troubleshoot firmware updates.

Benefits

• Pass both a client mandated clearance process to include drug screening, criminal history check and credit check.
• All candidates must be a US Citizen or have permanent residence status (Green Card).
• Candidate must have lived in the US for the past 5 years.
• Cannot have more than 6 months travel outside the United States within the last five years.
• Military Service excluded. (Exception does not include military family members.)