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Jobs · Business Development · Indiana

Wine & Spirits Sales Account Manager - Indianapolis

True Brands · Greenfield, IN · 3 wk ago
On-siteBusiness Development$45k–$50k/yrFull-time

About the role

The Account Manager will be part of the independent sales team at True Brands, a fast-growing creativity-driven company specializing in high-end beverage and lifestyle products. Reporting to the Sales Channel Director, this role involves working with independent liquor, beer, and wine stores across the US, understanding each customer’s unique needs, and driving strong sales of True Brands’ products.

Responsibilities

  • Team Huddles with Channel Director
  • Outbound / Inbound calls and emails
  • Order entry and processing (email, phone and web)
  • RMA resolution (returns, damages, replacements, credits)
  • Document requests (Invoices, Sales Order, Credit Memos etc.)
  • Customer database review and outreach scheduling
  • Assistance as needed with general inbound phones and customer service
  • Develop and maintain strong relationships with existing and new customers in the channel
  • Maintain and update existing customer database, lead and prospect lists
  • Create and send compelling and appropriate messaging and outreach
  • Evaluate retailer needs and provide appropriate product recommendations
  • Provide superior customer service, to every customer, equally
  • Manage and maintain accurate customer records in our CRM system
  • Meet and exceed monthly, quarterly, and annual sales & revenue targets
  • Act as a brand ambassador for True Brands, ensuring that customers are aware of our brand and product offerings

Requirements

The ideal candidate should be self-motivated, fast-learning, highly organized, and enjoy speaking to customers on the phone. They should have an interest in pursuing a career in Sales and customer relationship management, with the potential to grow into a more advanced position in the company.

Qualifications

  • Background in the adult beverage industry
  • Excellent verbal and written communication skills
  • Critical thinking and timely problem-solving abilities
  • Strong research abilities (gathering intel on existing and prospective customers)
  • Ability to effectively organize and manage multiple tasks simultaneously
  • Ability to increase customer sales and retention and meet goals

Skills

  • Strong research abilities (gathering intel on existing and prospective customers)
  • Ability to effectively organize and manage multiple tasks simultaneously
  • Ability to increase customer sales and retention and meet goals
  • Strong communication skills
  • Ability to evaluate retailer needs and provide appropriate product recommendations
  • Ability to provide superior customer service, to every customer, equally
  • Ability to manage and maintain accurate customer records in our CRM system

Benefits

  • Base Salary: $45,000 - $50,000
  • Unlimited earning potential with uncapped commissions
  • 40% employee discount
  • Health, Dental, Vision, and Life Insurance
  • 401k with employer match
  • Gym benefits
  • Large supplemental insurance offerings such as accidental policies and discounted pet insurance plans
  • FSA General Purpose Healthcare and Dependent care
  • Paid training
  • Growth and development opportunities
  • Excellent work/life balance
  • Accrue 15+ days of PTO per year
  • 9 Paid Holidays per year
  • Monthly sales contests for additional commissions
  • Company events
  • Quarterly Sales Team events

Pay

$45,000 - $50,000 base salary with unlimited earning potential through commissions

Schedule

This is a full-time in-person role working from our brand new sales office in Greenfield, Indiana.

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