Wine Specialist (Part-time) - Imagery Tasting Room

The Wine Group · Glen Ellen, CA · 2 wk ago

Management$20/hrPart-time

Job Summary

The Wine Specialist is a part-time position responsible for creating a memorable wine and customer service experience at Imagery Estate Winery's captivating property. This position promotes wine sales, enlists new club members, and provides wine education to customers.

Essential Functions

Provide excellent customer service in all areas: welcome guests, educate and present the portfolio of wines and elevated experiences. Create and execute an exclusive experience for each customer: confidently and knowledgably speak to wines, varietals, winemaking/viticulture practices, growing areas, winery, and history. Promote the sale of wine and non-wine products sold in the Tasting Room and drive new memberships to the Wine Club. Strong focus on closing sales and up-selling is crucial. Collect names and email addresses for future contact. Host specialty programs, lunches or dinners as assigned. Promote and represent winery by pouring at offsite and on-premises special events. Maintain, update, and expand knowledge of the winery, viticulture, enology by participating in educational trainings and tastings within the Winery and through outside sources. Conduct daily seated tastings, elevated wine experiences, reserved and private group tastings as scheduled. Learn POS systems and manage high volume wine and merchandise transactions. Possess a high level of integrity for performing sales transactions. Stock supplies and maintain displays in retail areas.

Qualifications

Must be 21 years of age. Two or more years’ experience in a premium winery tasting room, hospitality setting and/or retail sales position preferred. Must be available to work most weekends, special events and holidays. Enthusiasm for wine and interest in expanding expertise. Service driven, with superior customer service, organizational and interpersonal skills. Friendly, positive, and professional disposition when dealing with guests, vendors, and team members. Be a team player, working with other sales associates to reach monthly and daily sales goals. Strong attention to detail and proactivity. Ability to multi-task, follow-up, and work in a fast-paced environment under pressure. Demonstrated reliability, punctuality, and adherence to all safety regulations and operating procedures. Must hold a valid driver’s license.

Physical Demands

Must be able to frequently lift and carry weights of up to 40 pounds at varying frequencies. Ability to operate various types of machinery to include, but not limited to, lift trucks, hand trucks, dishwashers etc. Ability to perform tasks requiring bending, stooping, standing, and twisting in the performance of various tasks. Ability to stand for long periods of time.

Similar jobs