Wine Retail Lead - Eataly Houston (New Store Opening!)

About the role

Eataly is the world’s largest artisanal Italian food and beverage marketplace. Each Eataly is unique, with its own character and theme, unified by the goal of offering guests an authentic Italian experience through dining, shopping, and learning.

Responsibilities

• Provide prompt, efficient, and friendly guest service
• Educate guests about Italian wine and assist with wine tastings
• Receive and stock wine and wine store merchandise
• Assist with wine store inventory, invoice review, and requisitions
• Rotate, face, and replenish merchandise to ensure highest quality standards
• Answer the telephone promptly and provide friendly, helpful service to customers who call
• Assist with scheduling and administrative duties
• Perform other duties as required or assigned

Requirements

• High school graduate or equivalent
• 1 year of wine sales experience preferred
• Excellent communication skills
• Basic math skills
• Extensive knowledge of wine, in particular Italian wine

Qualifications

• Availability to work onsite with a flexible schedule often including evenings and weekends
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting

Pay

$23 – $25 hourly

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Paid parental leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program