Wine Department Lead

About the role

At Heinen’s, our approach to wine & beer centers on creating a “wine & beer shop within a grocery store”. To accomplish this, we look for individuals who have a love for wine & beer and embrace fun, creative ways to bring that vision to life for our customers to share in and experience.

Responsibilities

• Provides overall leadership to the wine & beer team.
• Trains, develops, motivates, and mentors team members.
• Effectively delegates to and empowers team members.
• Collaborates with team members to complete daily tasks as needed, including scanning, and recording shrink, order writing, stocking, rotating, and merchandising.
• Maintains knowledge of industry trends in wine, beer, and spirits and shares with team members.
• Collaborates with store leadership, brew partners and wine makers to organize and support product demonstrations and special events.
• Makes product mix and buying decisions.
• Participates in educational trips (local and abroad) to broaden education and knowledge.
• Utilizes product and promotional knowledge to assist customers with buying decisions.
• Responsible for day-to-day department operations; sales planning and forecasting, product merchandising, inventory management, shrink management, and labor planning.
• Complies with all personal and food safety company standards.

Qualifications

• A high school diploma or equivalent preferred.
• 2-3 years’ experience in hospitality, restaurant, distributor, or grocery retail preferred.
• Excellent written and verbal communication skills.
• Proficiency with email, Microsoft Office, and operations-related applications.
• Must be at least 21 years of age to dispense alcohol.
• Base knowledge about wines of the world and able to communicate with customers about product selection and appropriate food pairings.
• Passion for retail with a quality focus, customer service orientation, organizational skills, and attention to detail.

Benefits & Programs

• Retirement Plan: Company-sponsored 401k plan for eligible full-time and part-time associates.
• Healthcare Benefits: Medical and Pharmacy coverage for full-time associates. Flexible Spending and Health Savings Account options, as well as Commuter Benefit options.
• Dental and Vision coverage for full-time and part-time associates.
• Paid Time Off: Paid Time Off, including paid sick time.
• Insurance: Company-paid life, short and long-term disability insurance.
• Work-Life Balance: Flexible schedules. Biweekly scheduling for better work predictability. Closed on 7 major holidays.
• Growth and Development: Daily professional development and growth opportunities, including leadership development for all associates.
• Wellbeing: Company-provided associate assistance program. Family, Parental and Personal Leave options.
• Discounts: 20% discount on Heinen's products.