Windows Systems Administrator

Position Summary

The Windows Systems Support role provides ongoing Systems Administration support, including installation, maintenance, and troubleshooting of hardware, software, applications, and connectivity components for Windows environments across multiple locations. This role provides technical support and advises on the use of programming tools, database systems, and networks. Operational responsibilities include remediation of daily incident tickets, system compliance, system run enhancement, testing, staging, policy/procedure enhancement, client contact coordination, and operational recommendations to address availability and reliability issues on Windows systems.

Core Responsibilities

• Systems Administration & Support
  • Provides Systems Administration support for multiple organizations across the company, building on responsibilities such as:
  • Provides Systems Administration hands-on support, troubleshooting and technical guidance.
  • Analyzes and recommends commercially available hardware and software capable of meeting network, systems, and user requirements.
  • Contributes to the design, development, and maintenance of Systems Administration infrastructure (routers, switches, and application load balancers).
• Client Engagement & Requirements
  • Engages with clients to gather specifications, requirements, and systems expectations.
  • Captures and documents client feedback and requirements.
  • Collaborates with client contacts to align operational recommendations with business needs.
• Performance & Testing
  • Configures and maintains software performance, stress, and load tests, and makes recommendations based on results.
  • Remediates daily incident tickets to maintain Windows system availability and reliability.
  • Participates in system audits and compliance assessments.
• Training & Knowledge Transfer
  • Conducts training sessions with users and Systems Administration team members.
  • Develops and delivers technical training materials and presentations.
  • Assists in the development of internal knowledge sharing resources.

Qualifications

• BA/BS degree and 4–6 years of relevant experience OR equivalent combination of education and experience.
• Deep expertise in Windows systems administration.
• Strong troubleshooting and technical support background.
• Experience with Windows Server operating systems, Active Directory, DNS, DHCP, and related technologies.
• Knowledge of networking concepts, including TCP/IP, VLANs, and routing protocols.
• Experience with scripting languages such as PowerShell or VBScript.
• Ability to work independently and manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

Benefits

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Pay

Unisys offers competitive compensation packages tailored to individual roles and qualifications. Details will be provided during the interview process.

Schedule

Full-time position with flexible working hours to accommodate remote work options where possible.