Windows and Doors Specialist

About the role

Lansing Building Products is a family-owned business founded in 1955, dedicated to providing high-quality building products and services. As a Great Place To Work certified company, Lansing employs nearly 2,000 associates across 112 branches in 35 states, with headquarters in Richmond, VA and Waltham, MA. Our mission is to deliver a best-in-class experience to both our associates and customers.

Responsibilities

• Live our mission statement and TRUEBLUE Values.
• Assist customers with product selection, orders, and special requests, ensuring solutions align with their project needs.
• Perform accurate takeoffs to determine material needs, ensuring precise estimates for customers.
• Develop and maintain strong relationships with key window and door vendors, coordinating contract visits and staying updated on product offerings.
• Utilize vendor-specific software to create quotes, track orders, and provide product information.
• Handle customer inquiries and complaints with professionalism, ensuring timely follow-up and resolution.
• Maintain a neat and orderly counter and showroom area.
• Clock in to support the outside sales team to manage sample and literature requests.
• Stay informed on industry trends, product innovations, and best practices to better assist customers.
• Support order fulfillment by occasionally assisting with warehouse tasks such as pulling orders or checking inventory.
• Perform other duties as directed by the Branch Operations Manager.

Qualifications

• Experience in construction sales or actual residential construction/home building.
• Ability to interpret blueprints and perform takeoffs with accuracy and minimal direction.
• Proficiency with vendor-specific software (or willingness to learn) for quoting and order management.
• Prioritize tasks and work efficiently in a fast-paced sales environment.
• Excellent customer service and communication skills with the ability to explain technical details to customers.

Preferred Qualifications

• Experience in construction sales or actual residential construction/home building.
• Ability to interpret blueprints and perform takeoffs with accuracy and minimal direction.
• Proficiency with vendor-specific software (or willingness to learn) for quoting and order management.
• Prioritize tasks and work efficiently in a fast-paced sales environment.
• Excellent customer service and communication skills with the ability to explain technical details to customers.

Benefits

• Coverage to support your overall well-being: Medical, Dental, Vision, HSA with company contributions, Health Advocate and EAP.
• Investment in your future: Competitive 401k, Employer Match of 50% up to 15% of salary.
• Culture: Great Place to Work Certified every year since 2019.
• Work/Life Balance: Paid Vacation & Sick Days.
• Growth/Development: Tuition Reimbursement & Training Programs.
• Other Added Benefits: Company Paid Parental Leave, Company Paid Life Insurance, Short Term & Long-Term Disability, Paid Holidays, Health and Wellness program, Volunteer Time.

Pay

$Competitive

Schedule

Monday – Friday 7:30 AM – 4:30 PM, or as directed by the Branch Operations Manager.