Window and Door Specialist

Hayward Lumber · Pacific Grove, CA · 2 mo ago

On-siteSales$22–$28/hrFull-time

Support the sales team by preparing quotes, processing orders, and coordinating with vendors and purchasing to ensure product availability and timely delivery
Absorb walk-in customers by providing knowledgeable recommendations on window and door products, including materials, styles, and performance options
Proactively manage and maintain accurate sales team quote pipeline and order pipeline in BisTrack
Develop and maintain strong relationships with contractors, builders, and homeowners to understand their needs and provide tailored solutions
Stay informed on industry trends, product innovations, and building codes to educate customers and support sales efforts
Maintain an organized and updated showroom, ensuring product displays effectively showcase available options
Collaborate with outside sales representatives to support project specifications and follow up on customer inquiries
Resolve customer concerns related to product selection, availability, or order fulfillment in a professional and timely manner
Participate in training sessions and company meetings to stay up to date on new products and policies

Prior experience in window and door sales, customer service, or a related role in the building materials industry preferred
Strong knowledge of window and door products, including materials, energy efficiency ratings, and installation best practices
Excellent communication and interpersonal skills with the ability to engage with customers and team members effectively
Strong organizational skills and attention to detail in managing quotes, orders, and product inquiries
Proficiency in Microsoft Office Suite and experience with CRM software is a plus
Ability to work independently and as part of a team in a dynamic sales environment
Basic math skills for measurements and calculations related to window and door specifications

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