WIM Investigator II, AmSec WIM

About the role

The Workplace Incident Management (WIM) Team is seeking a WIM Investigator II to conduct investigations and threat assessments involving acts of violence, threats of violence, and concerning behaviors. This individual‑contributor role reports to the Regional WIM Manager, AMER Region, and is responsible for day‑to‑day management of workplace incidents, designing short‑term solutions, and leading multi‑disciplinary teams of cross‑functional stakeholders and security partners.

Key responsibilities

• Work collaboratively with cross‑functional stakeholders (e.g., Human Resources, Employee Relations, Legal) and security partners (site security, intelligence analysts) to meet team goals.
• Perform comprehensive threat assessments or investigations into workplace incidents involving internal or external persons, deciding on actions and designing short‑term solutions with limited guidance.
• Organize, prioritize, and investigate multiple incidents concurrently as part of a caseload, managing overlapping deadlines and changing priorities while balancing time, quality, and resources.
• Conduct interviews of impacted employees, witnesses, and/or persons of interest.
• Analyze CCTV video, access‑control systems, and other data‑collection capabilities.
• Use an internal case‑management system to document threat assessments and investigations.
• Deliver detailed, well‑organized, factual, and timely investigative reports, assessments, and presentations for internal customers and stakeholders; communicate clearly in both verbal and written formats (narratives, executive summaries, proposal documents, fear‑management approaches).
• Optimize operational‑excellence procedures and processes to improve team efficiency.
• Provide guidance to peers and regularly support and mentor team members.
• Develop mitigation/management plans, recommending and implementing risk‑mitigation strategies beyond protective measures.
• Provide workplace‑violence prevention training, education, and outreach to employees and managers.
• Conduct post‑incident reviews and manage corrective‑action efforts.
• Be available for after‑hours emergencies (emergency/on‑call response).

Basic qualifications

• Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management, or a related field involving threat assessments, workplace investigations, and/or incident response.
• Bachelor’s degree or equivalent in Business, Criminal Justice, Social Work, Human Resources, Psychology, or a related field from an accredited college or university.

Preferred qualifications

• Master’s degree or equivalent in Business, Criminology, Social Work, Human Resources, Psychology, or a related field from an accredited college or university.
• Experience managing project work streams and delivering milestones with limited guidance.
• Demonstrated ability to optimize procedures and processes and contribute best practices across teams.

About the team

Amazon Security values diverse experiences and encourages candidates from non‑traditional backgrounds to apply. The organization is central to maintaining customer trust and offers security professionals opportunities across cloud, devices, retail, entertainment, healthcare, operations, and physical stores. The team fosters an inclusive culture that celebrates diverse ideas, perspectives, and voices, provides continuous knowledge‑sharing, training, and career‑advancing resources, and promotes work‑life harmony through flexible hours and arrangements.

Benefits

• Comprehensive health insurance (medical, dental, vision, prescription)
• Basic Life & AD&D insurance with optional supplemental life plans
• Employee Assistance Program (EAP) and mental‑health support
• Medical Advice Line
• Flexible Spending Accounts
• Adoption and surrogacy reimbursement coverage
• 401(k) matching
• Paid time off and parental leave
• Sign‑on payments and restricted stock units (RSUs)

Pay

• Tempe, AZ – $74,400 – $130,100 USD annually
• Irvine, CA – $74,400 – $130,100 USD annually
• Westboro, MA – $74,400 – $130,100 USD annually
• Arlington, VA – $74,400 – $130,100 USD annually
• Herndon, VA – $74,400 – $130,100 USD annually
• Seattle, WA – $80,200 – $130,100 USD annually