WIM Investigator II, AmSec WIM

About the role

The Workplace Incident Management (WIM) Team is searching for a WIM Investigator II. In this individual‑contributor role you will conduct investigations and threat assessments involving acts of violence, threats of violence, and concerning behaviors. You will report to the Regional WIM Manager, AMER Region, and be responsible for day‑to‑day management of workplace incidents, deciding actions, designing short‑term solutions, and delivering results with limited guidance. You will lead multi‑disciplinary teams of cross‑functional stakeholders (Human Resources, Employee Relations, Legal) and security partners (site security, intelligence analysts) to assess behavior, investigate actions, and implement appropriate responses.

Responsibilities

• Work collaboratively with cross‑functional stakeholders and security partners to meet team goals.
• Perform comprehensive threat assessments or investigations into workplace incidents involving internal or external persons, deciding actions and designing short‑term solutions with limited guidance.
• Organize, prioritize, and investigate multiple incidents concurrently as part of a caseload with overlapping deadlines and changing priorities.
• Conduct interviews of impacted employees, witnesses, and persons of interest.
• Analyze CCTV video, access control systems, and other data collection capabilities.
• Use an internal case management system to document threat assessments and investigations.
• Deliver detailed, well‑organized, factual, and timely investigative information, reports, assessments, and presentations for internal customers and stakeholders.
• Communicate clearly and concisely in both verbal and written formats (narratives, executive summaries, proposal documents, fear‑management approaches).
• Optimize operational procedures and processes to improve team efficiency.
• Provide guidance, support, and mentorship to peers and team members.
• Develop and recommend mitigation/management plans and risk‑mitigation strategies beyond protective measures.
• Provide workplace violence prevention training, education, and outreach to employees and managers.
• Conduct post‑incident after‑action reviews and manage corrective‑action efforts.
• Be available for after‑hours emergencies and on‑call response.

Basic Qualifications

• Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management, or a related field involving threat assessments, workplace investigations, and/or incident response.
• Bachelor’s degree or equivalent in Business, Criminal Justice, Social Work, Human Resources, Psychology, or a related field from an accredited college or university.

Preferred Qualifications

• Master’s degree or equivalent in Business, Criminology, Social Work, Human Resources, Psychology, or a related field from an accredited college or university.
• Demonstrated ability to optimize procedures and processes and contribute best practices across teams.
• Experience managing project work streams and delivering milestones with limited guidance.

Benefits

• Health insurance (medical, dental, vision, prescription).
• Basic Life & AD&D insurance with optional supplemental life plans.
• Employee Assistance Program and mental health support.
• Medical Advice Line.
• Flexible Spending Accounts.
• Adoption and surrogacy reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.
• Sign‑on payments and restricted stock units (RSUs) as part of the compensation package.

Pay

Base salary ranges (USD annually) by location:

• Tempe, AZ: $74,400 – $130,100
• Irvine, CA: $74,400 – $130,100
• Annapolis Junction, MD: $74,400 – $130,100
• Nashville, TN: $72,900 – $127,500
• Herndon, VA: $74,400 – $130,100
• Seattle, WA: $80,200 – $130,100