WIM Investigator II, AmSec WIM
About the role
The Workplace Incident Management (WIM) Team is searching for a WIM Investigator II. In this role you will conduct investigations and threat assessments involving acts of violence, threats of violence, and concerning behaviors. The position reports to the Regional WIM Manager, AMER Region, and is an individual‑contributor responsible for day‑to‑day management of workplace incidents. You will use knowledge and skill to decide actions, design short‑term solutions, and deliver results with limited guidance while leading multi‑disciplinary teams of cross‑functional stakeholders (Human Resources, Employee Relations, Legal) and security partners (site security, intelligence analysts).
Key responsibilities
- Work collaboratively with cross‑functional stakeholders and security partners to meet team goals.
- Perform comprehensive threat assessments or investigations into workplace incidents involving internal or external persons, deciding actions and designing short‑term solutions with limited guidance.
- Organize, prioritize, and investigate multiple incidents concurrently as part of a caseload, managing overlapping deadlines and changing priorities.
- Conduct interviews of impacted employees, witnesses, and persons of interest.
- Analyze CCTV video, access‑control systems, and other data‑collection capabilities.
- Use an internal case‑management system to document threat assessments and investigations.
- Deliver detailed, well‑organized, factual, and timely investigative reports, assessments, and presentations for internal customers and stakeholders; communicate clearly in both verbal and written formats.
- Optimize operational‑excellence procedures and processes to improve team efficiency.
- Provide guidance to peers and regularly mentor team members.
- Develop mitigation/management plans and recommend risk‑mitigation strategies beyond protective measures.
- Provide workplace‑violence prevention training, education, and outreach to employees and managers.
- Conduct post‑incident after‑action reviews and manage corrective‑action efforts.
- Be available for after‑hours emergencies as part of an on‑call response.
Basic qualifications
- Experience in incident management, threat management, corporate investigations, law enforcement, security operations, crisis management, or a related field involving threat assessments, workplace investigations, and/or incident response.
- Bachelor’s degree or equivalent in Business, Criminal Justice, Social Work, Human Resources, Psychology, or a related field from an accredited college or university.
Preferred qualifications
- Master’s degree or equivalent in Business, Criminology, Social Work, Human Resources, Psychology, or a related field.
- Experience managing project work streams and delivering milestones with limited guidance.
- Demonstrated ability to optimize procedures and processes and contribute best practices across teams.
About the team
Amazon Security values diverse experiences. Even if you do not meet every qualification, we encourage candidates to apply—whether your career is just starting, has taken a non‑traditional path, or includes alternative experiences.
Why Amazon Security?
Security is central to maintaining customer trust and delivering delightful experiences. Our organization sets a high bar for security across all Amazon products and services, offering professionals the chance to accelerate their careers across cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
We foster an inclusive team culture that celebrates diverse ideas, perspectives, and voices. Continuous learning, knowledge‑sharing, and training resources help you grow into a well‑rounded professional.
Work‑life harmony is a priority; flexible work hours and arrangements support success at work without sacrificing home life.
Benefits
- Comprehensive health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance with optional supplemental life plans
- Employee Assistance Program, mental‑health support, and medical advice line
- Flexible Spending Accounts
- Adoption and surrogacy reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave
Pay
Base salary ranges (USD annually):
- Tempe, AZ: $74,400 – $130,100
- Irvine, CA: $74,400 – $130,100
- Westboro, MA: $74,400 – $130,100
- Arlington, VA: $74,400 – $130,100
- Herndon, VA: $74,400 – $130,100
- Seattle, WA: $80,200 – $130,100
Compensation includes sign‑on payments and restricted stock units (RSUs); final amounts are based on experience, qualifications, and location.