WillCall/Showroom 9:30am - 6:00pm M-F

What's the Short Version?

A Will Call Associate must be able to listen to customers, meet their needs, and efficiently manage orders.

What Will You Be Doing?

• Operate internal systems to store customer information
• Answer customer inquiries over various channels
• Offer product substitutions and alternatives
• Prepare outgoing USPS shipments
• Document information accurately in systems
• Educate customers on SanMar products
• Solve problems and find solutions for both SanMar and customers
• Return customer communications within 24 hours
• Maintain logs and organize the showroom and will call area
• Research and enter errors for statistics
• Provide up-to-date information to customers and coworkers
• Check out and return equipment in good condition
• Maintain a safe, clean, and organized work area
• Perform other duties as assigned

What Are We Looking For?

• High School Diploma
• 4-6 years of warehouse experience
• Ability to read, write, identify colors, sizes, quantities, labels, and SKUs
• Basic math skills in counting and quantity
• Demonstrated ability to follow directions and change priorities
• Excellent organization, multitasking, and prioritization skills
• Detail-oriented and able to follow through on projects
• Self-starter with strong initiative
• Strong verbal and written communication skills
• Strong attention to detail

What's Our Offer?

• Salary Range: $19.50 - $26.00 per hour, depending on experience
• Paid Time Off: Accrual based on hours worked, up to 112 hours per year, plus 8 paid holidays and 1 paid family day off
• Benefits: Comprehensive medical, dental, and vision benefits; 401k plan with matching; life insurance; short/long-term disability coverage; paid maternity/paternity leave; pet insurance

What Should You Expect?

• Stand, walk, talk, and hear frequently
• Lift and move up to 60 pounds occasionally
• Reach, grasp, and perform repetitive hand, wrist, and arm motions
• Climb stairs, kneel/squat, bend, and carry
• Use close vision, color vision, peripheral vision, depth perception, and adjust focus
• Work in a moderately noisy environment
• Occasionally work near conveyor systems
• Exposure to dust and changes in weather conditions
• Work in a hectic and fast-paced environment
• Regular exposure to ambient lighting and extreme heat/cold
• Work under typical warehouse conditions

Why Work at SanMar?

• Comprehensive benefits package supporting health, well-being, life balance, career growth, and retirement
• Opportunity to work with brands like Nike, The North Face, and Brooks Brothers
• Investment in employees' talents, passion, and dedication
• Work in a supportive and inspiring environment

Why Apply?

• Ready to work in a place where your participation matters and your growth is a priority
• Interested in being part of a company that values diversity and inclusion
• Looking for a workplace that supports your health, well-being, and career growth