Wildlife Repair/Exclusion Technician

About the role

Critter Control Operations specializes in wildlife management services for residential and commercial properties, providing humane wildlife removal, exclusion, and damage repair solutions nationwide. This hands-on role is ideal for individuals with a background in construction, repair, or related trades who are committed to craftsmanship and accountability. You’ll play a critical role in preventing future wildlife intrusions by performing exclusion work, repairs, and remediation while maintaining high safety and quality standards.

Responsibilities

• Perform interior and exterior property inspections, including roofs, attics, crawlspaces, and other confined spaces, to identify wildlife entry points and potential vulnerabilities.
• Install preventative exclusion materials such as screens, chimney caps, vent covers, and other barriers to prevent wildlife access.
• Complete minor repairs to roofs, siding, foundations, and other structural areas where wildlife may gain entry.
• Safely remove wildlife using humane trapping and relocation techniques in accordance with company standards and regulations.
• Maintain accurate documentation of services performed, materials used, and customer interactions.
• Provide clear, detailed reports and review completed scopes of work with customers.
• Collaborate with sales and customer service teams to ensure seamless and positive customer experience.
• Follow up with customers to confirm satisfaction and address any additional concerns or recommendations.

Qualifications

• High school diploma or equivalent; college degree is a plus
• Valid driver’s license
• Proven experience in construction, carpentry, roofing, or other related fields
• Ability to work in the field independently
• Strong problem-solving skills and attention to detail
• Proficiency in using several types of software and applications

Work environment

• Frequent walking, standing, and moving through diverse types of terrain, including uneven ground, stairs, roofs, and sometimes slippery or muddy areas.
• Ability to work outdoors in various weather conditions (extreme heat, extreme cold, rain, snow, etc.).
• Must have the ability to climb stairs and ladders safely.
• Must be able to crouch, kneel, bend, and stretch frequently.
• Capability to carry and use equipment necessary for inspections and minor control measures (traps, ladders, inspection tools, etc.).
• Ability to lift and carry up to 50 pounds regularly.
• Clear verbal communication skills to interact effectively with clients and team members.

Benefits

• Competitive hourly range: $20–$22/hour
• Comprehensive benefits package including health, dental, and vision insurance
• 401k with generous match
• Employee Stock Purchase Plan (ESPP)
• 6 paid holidays annually
• PTO accrual based on tenure – 3 weeks beginning first full year
• Tuition reimbursement up to $5,250/year (federal max) OR free tuition on approved programs through Purdue Global
• Ongoing training and professional development opportunities
• Supportive team environment with a focus on work-life balance
• Opportunities for career advancement within the Rollins Family of Brands