Wildlife Repair/Exclusion Technician

About the role

Critter Control offers a hands-on career in a stable, recession-resistant industry specializing in wildlife management services for residential and commercial properties. This role is ideal for individuals with a background in construction, repair, or related trades who are committed to craftsmanship and accountability. You’ll perform humane wildlife removal, exclusion, and damage repair while preventing future wildlife intrusions and maintaining high safety and quality standards.

Responsibilities

• Perform interior and exterior property inspections, including roofs, attics, crawlspaces, and other confined spaces, to identify wildlife entry points and potential vulnerabilities.
• Install preventative exclusion materials such as screens, chimney caps, vent covers, and other barriers to prevent wildlife access.
• Complete minor repairs to roofs, siding, foundations, and other structural areas where wildlife may gain entry.
• Safely remove wildlife using humane trapping and relocation techniques in accordance with company standards and regulations.
• Maintain accurate documentation of services performed, materials used, and customer interactions.
• Provide clear, detailed reports and review completed scopes of work with customers.
• Collaborate with sales and customer service teams to ensure a seamless and positive customer experience.
• Follow up with customers to confirm satisfaction and address any additional concerns or recommendations.

Requirements

• High school diploma or equivalent; college degree is a plus.
• Valid driver’s license.
• Proven experience in construction, carpentry, roofing, or other related fields.
• Ability to work in the field independently.
• Strong problem-solving skills and attention to detail.
• Proficiency in using several types of software and applications.

Work Environment

• Must be physically capable of safely performing job duties with or without reasonable accommodation.
• Ability to drive to various locations, often covering large territories.
• Frequent walking, standing, and moving through diverse types of terrain, including uneven ground, stairs, roofs, and sometimes slippery or muddy areas.
• Ability to work outdoors in various weather conditions (extreme heat, extreme cold, rain, snow, etc.).
• Must be able to climb stairs and ladders safely.
• Must be able to crouch, kneel, bend, and stretch frequently.
• Capability to carry and use equipment necessary for inspections and minor control measures (traps, ladders, inspection tools, etc).
• Ability to lift and carry up to 50 pounds regularly.
• Clear verbal communication skills to interact effectively with clients and team members.

Benefits

• Competitive hourly range: $22-$24/hour.
• Comprehensive benefits package including health, dental, and vision insurance.
• 401k with generous match and Employee Stock Purchase Plan (ESPP).
• 6 paid holidays annually.
• PTO accrual based on tenure – 3 weeks beginning first full year.
• Tuition reimbursement up to $5,250/year (federal max) or free tuition on approved programs through Purdue Global.
• Ongoing training and professional development opportunities.
• Supportive team environment with a focus on work-life balance.
• Opportunities for career advancement within the Rollins Family of Brands.