Wild Roast Barista/Deli Attendant (Days)

Essential Job Functions

• Ensures customer satisfaction through prompt, efficient, and friendly service.
• Promotes internal guest service standards with courteous and respectful behavior toward co-workers and staff.
• Affords assistance with food preparation including sandwich component preparation, cutting, and slicing condiments, and replenishes supplies as needed.
• Efficiently and courteously takes orders, enters the POS system, and handles payment methods appropriately.
• Prepares food to order including sandwiches, wraps, and soups, and promptly delivers orders to guests.
• Dispenses beverage and specialty orders including but not limited to soft drinks, espresso drinks, ice cream, and derived items to order.
• Safely handles food items by adhering to food handling standards such as "first in first out" (FIFO), at all times.
• Maintains work and supply areas well organized, sanitary, and safe.
• Keeps the deli case full and looking attractive.
• Keeps deli seating areas clean and free from debris, promptly disposing of used products left at tables and wiping down tables, chairs, and condiment counters under established cleaning guidelines.
• At the beginning and end of each shift, checks supply needs and replenishes accordingly.
• Keeps supervisor apprised of operational concerns: menu items, recipes, safety practices, kitchen inventory and supply needs, etc.
• Reports any health standards or safety needs immediately to the supervisor.
• Operates equipment, tools, and materials safely always.
• Adheres to company policies, regulatory laws, codes, and department procedures.
• Performs other related duties as assigned.

Promote Wrc Quality Service Standards

• Safety: Ensuring a safe experience by protecting the welfare of all.
• Intrigue: Expecting personal accountability at every level.
• Courtesy: Creating an exceptional customer service experience for everyone.
• Team: Functioning together to create a cooperative and positive experience.
• Show: Providing flawless experience –a clean and cared-for resort.

Minimum Qualifications

• Effective communication skills - good auditory acuity, responds to questions, provides information, and demonstrates interpersonal skills and abilities that promote positive guest service.
• Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
• Able to make change, reconcile banks, and compute discounts.
• Necessary to stand/walk for long periods; able to perform routine bending and lifting of product up to 20 lbs.; able to perform repetitive motion of arms, hands, wrists, and fingers; and occasionally lifts and maneuvers up to 50 lbs.
• Must possess or obtain a Food Handler’s certificate within 30 days of employment.
• Requires a High-Security Gaming License clearance.
• Must be at least 18 years old.

Preferred Qualifications

• Six months of food and beverage experience and 3 months of cash handling experience.