ATTENDANT BARISTA LD

About the role

Horseshoe Casino is the premier casino of the Mid-South. Horseshoe has been #1 since day one. We know what gamblers want. The casino boasts over 1300 slot and video poker machines and the largest table games area in the South. We have a 25-table World Series of Poker themed poker room featuring the WSOP lounge. Make a bet on your favorite team in The Book. We are the home of Bluesville, a beautiful 1400 seat music venue featuring headline entertainment in an intimate setting. The Horseshoe Tunica Hotel features a 14-floor tower with over 500 luxuriously appointed rooms featuring world-class customer service and amenities including: Jack Binion's Steak which offers contemporary as well as classic fine dining offerings and a wine bar, the all you can imagine Village Square Buffet featuring fare from all over the world and highlighting Southern specialties and desserts, and the area's only Starbucks.

Responsibilities

• Affords assistance to the store manager in hiring new employees.
• Coaches new hires through their learning.
• Fulfills and directs others to follow store policies and procedures for operational flow at each station.
• Organizes work throughout the store in a manner that facilitates efficient customer service and profitable operation.
• Follows and directs others to follow health, safety and sanitation guidelines for all products.
• Performs and directs others to complete the cleaning and operational tasks in accordance with the store Duty Rosters.
• Ensures merchandising, stocking, rotating and storing all products are done in accordance with standards.
• Plays a part in placing orders and performing special projects to assist with shift operations.
• Assists in store scheduling and adjusts staffing to meet store and business needs.
• Acts as a role model while providing guidance and training to store employees on all the performance expectations.
• Ensures employees adhere to the meal and break policies.
• Demonstrates and ensures all Starbucks standards are followed.
• Communicates store and associate concerns to the store manager in an effective manner.
• Completes and implements Advanced Store Training.
• Is certified as an in-store learning coach to facilitate ongoing training of new baristas.

Qualifications

• High school diploma or General Education Degree (GED).
• Cashier experience preferred.
• Minimum 1 year work experience in a restaurant, either front of house or back of house.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Must be able to respond to visual and aural cues.
• Must be able to maneuver to all areas of the venue.
• Must be able to lift up to 10 pounds.
• Must be able to bend, reach, kneel, twist and grip items while working at assigned area.
• Must be able to stand for the majority of assigned shift.
• Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers.

Skills

• Effective communication skills.
• Customer service orientation.
• Time management and organizational skills.
• Ability to follow detailed instructions.
• Basic computer literacy.

Benefits

The benefits package includes health insurance, retirement plans, and paid time off.

Pay

Compensation is commensurate with experience.

Schedule

Shifts are typically 8 hours long and may vary based on business needs.