Wholesale Sales Manager - Independents and Specialty Stores

About the role

We are looking for a highly detailed and sales-driven Sales Manager to join our Sales Team. You’ll play a key role in managing the Specialty and B2B wholesale distribution. As a team player, you’ll partner with the VP of Sales and the wholesale team to grow our relationships with current accounts, identify and pursue new sales leads, and support the company with ongoing account maintenance to ensure operations run smoothly. This is a great opportunity to continue growing your career in sales with a fun, high-growth company.

Responsibilities

• Respond to inbound sales requests and introduce them to the Sugarfina brand, provide product recommendations and support, facilitate all necessary account and item set-up while coordinating with the appropriate departments within the company: Quality Assurance, Logistics, Planning, etc.
• Manage the day-to-day account management for our valued customers, including but not limited to: Faire and Wholesale website management (Shopify), Order Entry (both manual and EDI), routine follow-up on replenishment orders, provide order status and tracking, POG/Planograms, pitch decks, and shipping updates/damage claims/credit requests.
• Prospect and drive weekly outbound sales to aggressively expand into new points of distribution.
• Closely manage outside agency sales reps and hold them accountable for hitting new distribution and sales KPIs.
• Maintain diligent tracking of both customers and sales from outside sales agencies.
• Understand and analyze our clients’ business data and order history to best implement strategies to increase sales.
• Compile sales data onto comprehensive reports for business reviews and analyze sell-through to optimize sell-in.
• Merchandise and present collections while being proactive in collecting projections by the given deadline.
• Be a problem solver and capable of troubleshooting when obstacles arise. We are looking for someone who is clear-headed and can think on their toes to investigate problems and come up with time-sensitive solutions.
• Monitor the landscape for new wholesale opportunities to expand the business as well as think outside the box on how we can expand our relationships with existing clients.
• Meet monthly, seasonal, and yearly sales revenue goals.
• Maintain sales flash, replenishment and seasonal order trackers, and prospect/new distribution lists.
• Be a team player. Our sales team works closely as a team and contributes to carrying out tasks that help the whole. You will also work closely with other departments in the company, including order management and planning, to ensure all orders are shipping correctly and on time.

Requirements

• 4+ years of account management or sales experience, preferably with a food/beverage, fashion, or luxury brand.
• College degree preferred.
• Exceptional customer service, writing, and time management skills.
• Highly proficient in data entry, retrieval, and analysis.
• Highly proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Experience with Faire, Shopify, and MarkeTime. NetSuite is a plus.
• Organizational skills and ability to multi-task are a must.

Schedule

This is an in-office role Monday–Thursday near Howard Hughes Center in Los Angeles. Work-from-home Friday is available.