Wholesale Automotive Parts Counterperson

About the role

New Holland Auto Group’s fast-paced, growing wholesale parts center is seeking an experienced Wholesale Counter Person to join the Wholesale Parts Call Center. This role focuses on providing industry-leading service and parts sales, with an emphasis on wholesale auto parts for Ford, Toyota, Chrysler, Dodge, Jeep, Ram, and Isuzu brands.

Responsibilities

• Be the point of contact for new and existing wholesale customers
• Keep the Parts Manager informed on the status of all accounts
• Take customer orders, verify requests, and look up parts in the catalog
• Achieve company sales goals and objectives
• Provide high-quality service to all clients
• Complete sales by entering purchased items into the DMS, confirming payment, and issuing sales receipts
• Update job knowledge by participating in educational opportunities and reading about new products
• Perform other duties as assigned

Requirements

• Minimum of 1-year Automotive OEM Parts experience (required)
• Experience with Repair Link, Collision Link, CCC, OPS, OEC, etc. (a plus)
• Able to work well with others and learn new tasks
• Enjoy working in a fast-paced environment
• Positive, friendly attitude with a customer service mentality
• High School Diploma or equivalent
• Math, reading, and basic computer skills
• Excellent oral and written communication skills
• Professional appearance and strong work ethic

Benefits

• Highly productive, very large, clean parts department
• Company-issued uniforms
• Energetic work environment
• Health, dental, vision, and life insurance
• 401K with company match
• Paid time off
• Advancement opportunities within the department and/or company
• Employee vehicle purchase program
• Employee service discount program