Jobs · Management · Massachusetts

WESTFIELD - FLOOR SERVER

Mission Mars · Westfield, MA · 2 mo ago
ManagementFull-time

Full time / Part time Floor Server role with a base salary of £14.80, plus tips & tronc and bi-weekly bonuses.

About the role

Saturday nights at Rudy's are something else. If you thrive on busy shifts, love great food, and know how to make a table feel looked after, this role is for you. You'll be part of a close-knit *Famiglia* running one of our pizzerias—busy, vibrant, and genuinely fun to work in. No two shifts are the same, and that's exactly why we love it.

Born in Manchester in 2015, Rudy's was built on passion and authenticity: fresh dough made daily, the finest Italian ingredients, and pizzas cooked in just 60 seconds. We're now 39 sites across the UK and still growing, with the same energy that started it all.

Responsibilities

  • Own your section and ensure every guest has a great experience
  • Take food and drink orders with confidence and warmth
  • Keep the floor moving efficiently without making it feel rushed
  • Share your genuine enthusiasm for the food, drinks, and atmosphere
  • Build relationships with your team and the local community
  • Maintain a clean, prepped, and ready-to-go floor at all times

Requirements

  • Some experience in a customer-facing role (hospitality is a bonus, not a must)
  • A warm, confident manner and a positive attitude
  • Ability to thrive in a fast-paced, busy service
  • Reliable, team-first mindset with a passion for food and people
  • Flexible availability, including evenings and weekends

Benefits

  • 50% discount across all Mission Mars venues for you, friends, and family
  • Free guestlist entry to Albert Hall, Manchester
  • Complimentary food and drink after every shift
  • Real progression opportunities in a growing business
  • Industry-leading training and development programmes
  • Invitations to annual Festa di Natale and Barbecue Estivo events
  • Birthday card and gift—we celebrate our people properly
  • Work for a 'World Class' business, as voted by Best Companies 2024

Why join Rudy's?

Here’s what some of the team say:

  • “Great place and people to work with, I’ve made so many new friends”
  • “I really enjoy Rudy’s—the atmosphere, my colleagues, and the customers are incredibly friendly”
  • “I love Mission Mars and Rudy’s—how you train and encourage development. I feel at home here and love my job”
  • “Rudy’s has been such a breath of fresh air for me.”

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