Western Region Sales Manager

Sales Generation and Management

• Proactively identify and pursue sales opportunities within their region
• Establish, pursue, and track annual target sales accounts
• Collaborate with Vice President of School Bus Sales and Marketing on deals and pricing
• Produce sales quotes in accordance with state and customer specifications
• Research and develop product advantage specifications
• Maintain a knowledge base of customer-preferred product specifications
• Track and keep customer abreast of order status and updates throughout the sales process
• Participate in and provide support for customer deliveries
• Mitigate order and sales challenges in cooperation with Vice President of School Bus Sales and Marketing
• Be knowledgeable of and promote funding strategies and sources to aid customers in achieving product purchase goals
• Prepare financing deals and strategies in partnership with the internal finance team and Daimler Finance partners
• Participate in regional, state, and national industry events and conferences to promote brand awareness and drive sales growth

Customer Relationship Management

• Build and maintain loyal relationships with customers, serving as their dedicated point-of-contact and trusted advisor
• Maintain a regular cadence of customer contact and visits, striving for an average of 2-3 monthly touchpoints and a minimum of one in-person touchpoint every other month for each customer
• Demonstrate comprehensive product knowledge and expertise to effectively address customer inquiries and provide tailored solutions
• Collaborate cross-functionally with internal teams to facilitate positive customer experiences and resolve issues or challenges
• Act as a dedicated advocate for customers while concurrently safeguarding the company's financial interests and overarching objectives
• Host customers on OEM tours, educational events, and customer-appreciation outings
• Provide customer contact updates for customer relationship management database

Product and Industry Experience Knowledge

• Analyze market trends, competitor activities, and customer feedback to inform sales strategies and enhance product offerings
• Actively participate in ongoing product training, events, and meetings with OEM partners
• Stay informed about advancements and new technologies in the school bus industry, emerging technologies, and best practices
• Maintain regular engagement with OEM representatives to stay in-tune with latest developments

Qualifications and Requirements

• Bachelor’s degree in business/marketing/related field or equivalent experience required (preferred)
• Knowledge of school buses, vehicle systems, and electric vehicle supply equipment (preferred)
• 5+ years of sales experience (preferred)
• Centrally located within their region of responsibility (preferred)
• Excellent communication (verbal and written), interpersonal, and customer-service skills
• Keen attention to detail and intricacies of crafting sales proposals
• Problem-solving and winning mindset
• Proficiency in Microsoft programs, specifically OneDrive, Outlook, Excel, Word, PowerPoint, and Teams
• Self-motivated to work independently while also maintaining a team-oriented mentality
• Commercial Drivers License (CDL) holder (preferred)
• Remote and in-office working environment with 30-40% travel required (primarily within Virginia)