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West Lakes Patient Access Representative I - PT 1st Shift EOW

Trinity Health · West Des Moines, IA · 2 wk ago
HealthcarePart-time

Description

PART TIME - 1ST SHIFT 7am to 3:30pm Saturday-Sunday every other weekend
CONSIDER US! REFERRAL BONUS AVAILABLE!
DAILY PAY!
OVERTIME AVAILABLE!
BENEFITS AVAILABLE ON DAY ONE!
TUITION ASSISTANCE!
AMPLE OPPORTUNITIES FOR GROWTH!

Essential Functions

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
Work Focus: Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution.
Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
Responsible for distribution of analytical reports.
Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & procedures to ensure quality, confidentiality & safety are prioritized.
Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.

Data Management & Analysis

Research & compiles information to support ad-hoc operational projects & initiatives.
Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommends practical options or solutions while considering the impact on business strategy & supporting leadership decision making.
Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.

Physical & Mental Requirements & Working Conditions

Direct Healthcare Services / Indirect Healthcare / Support Services: Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell.
Occasional Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.).
Occasional Exposure to or subject to noise, infectious waste, diseases & conditions.
Occasional Exposure to interruptions, shifting priorities & stressful situations.
Frequent Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects.
Continuous Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise.
Continuous Perform manual dexterity activities & / or grasping / handling.
Frequent Ability to climb, kneel, crouch & / or operate foot controls.
Occasional Use a computer / other technology.
Continuous Sit with the ability to vary / adjust physical position or activity.
Continuous Maintain a safe working environment & use available personal protective equipment (PPE).
Frequent Comply with Trinity Health’s Code of Conduct, policies, procedures & guidelines.
Continuous Ability to provide assistance in the event of an emergency.

Qualifications

  • High school diploma or equivalent.
  • HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
  • (Additional Qualifications)
    Medical terminology required & knowledge of diagnostic & procedural coding.
    Insurance verification with the ability to explain benefits, secure necessary authorizations.

Physical & Mental Requirements & Working Conditions

  • Direct Healthcare Services / Indirect Healthcare / Support Services: Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell.
  • Occasional Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.).
  • Occasional Exposure to or subject to noise, infectious waste, diseases & conditions.
  • Occasional Exposure to interruptions, shifting priorities & stressful situations.
  • Frequent Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects.
  • Continuous Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise.
  • Continuous Perform manual dexterity activities & / or grasping / handling.
  • Frequent Ability to climb, kneel, crouch & / or operate foot controls.
  • Occasional Use a computer / other technology.
  • Continuous Sit with the ability to vary / adjust physical position or activity.
  • Continuous Maintain a safe working environment & use available personal protective equipment (PPE).
  • Frequent Comply with Trinity Health’s Code of Conduct, policies, procedures & guidelines.
  • Continuous Ability to provide assistance in the event of an emergency.

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